Call Centre / Scheduling Assistant

Do you want to help bring hear and eye care to the homes of those in need? As a Call Centre / Scheduling Assistant you can do just that.  Your role will be office-based, booking and planning clinics, speaking with customers on the phone, assisting with any queries and general administrative duties.  

As a master of scheduling and crucial admin, you’ll play a key role in supporting our domiciliary team to effectively care for the patients that need it most. You’ll be the one behind the scenes pulling the strings and keeping everything running smoothly, all while receiving the care you need to grow professionally and personally. 

Our business  

Based just outside of Ballymena in Cullybackey, the role is office-based, booking and planning clinics, speaking with customers on the phone, assisting with any queries and general administrative duties.  

Our team 

We have a wonderful small team, ready and waiting for you to meet.   We are looking for a new team member on a full time basis.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary £25,883 per annum 
• Working Hours are 9:00-17:30, Monday to Friday, 40 hrs a week
• Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Enjoy an additional paid day off on your birthday to celebrate you!

What we’re looking for? 

• Ideally if you have optical experience that would be advantageous
• Previous office experience
• Excellent customer service experience over the telephone

In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you. Now is perfect time to apply!