Audiology Operational Support Administrator

What you'll do

What we can do for you

At Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.

In 2024, we were proudly recognised as one of Australia’s Best Places to Work for the second consecutive year and ranked 16th on Fortune’s list of the World’s 25 Best Workplaces.

Here’s a taste of just some of our perks:

• Quarterly bonus scheme
• Two free pairs of glasses each year
• On-site free parking
• Birthday, Volunteer, Professional Development and Paid Parental Leave
• Health & Wellbeing programs
• Fully funded social club – provides a wide range of activities throughout the year

So, if you like the sound of working for a company that’s dedicated to improving the lives of both their people and customers – we think you’d look good at Specsavers. 

The Role & Team

Are you an organised and detail-oriented administrator looking for your next opportunity? Our Audiology department is seeking a proactive and efficient individual to provide essential administrative support to our team.

In this role, you’ll be the first point of contact for all audiology-related inquiries, managing the general audiology inbox, responding to queries, and escalating issues as needed. You’ll play a key role in supporting our Audiology Partners and Support Office team by coordinating documentation, processing requests, and ensuring efficient communication across the business.

You’ll also take ownership of coordinating setup activities for new store openings, assisting business owners and employees with onboarding, and ensuring all necessary administrative tasks are completed accurately and on time. Your ability to stay organised, manage competing priorities, and provide seamless support will be vital to the success of the team.

We offer a hybrid work approach to support work-life balance, with part of your time spent at our Support Office in Port Melbourne.

The Skills We’re Looking For:

• Strong administrative and organisational skills with the ability to multitask effectively
• Excellent written and verbal communication skills to liaise with stakeholders at all levels
• Possess a problem-solving aptitude with the ability to troubleshoot issues efficiently and effectively
• A high level of attention to detail to ensure accuracy in documentation and processes
• Previous experience in an administrative role

If you're a dedicated administrator who thrives in a fast-paced environment and enjoys supporting a dynamic team, we’d love to hear from you!

About Us

Specsavers are rated the market leader for eye tests, the retailer of choice for contact lenses and one of the fastest growing hearing providers in Australia and New Zealand. We are on a continual mission to transform eye and hearing health by eliminating preventable vision loss and blindness, including Glaucoma and Diabetes, through improved prevention and early detection, as well as providing accessible and affordable hearing care.

At Specsavers we believe a diverse, inclusive, and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn't fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.

Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/

Applicants for the role are required to have current working rights as per, relevant government legislation.