What you'll do

Learning Design Manager 


What we can offer you

At Specsavers we promise to make you feel good, smart and cared for.  To support this promise we have a range of different benefits within the support office, that include.

  • Quarterly Bonus Scheme
  • Two free pairs of glasses
  • On site free parking
  • Birthday leave & Volunteer leave
  • Health & Wellbeing programs
  • Fully funded Social Club – provides a wide range of activities throughout the year.

We are well-known for valuing our people and offer not only competitive reward and benefits but also ongoing development and training

The role & team

Specsavers have a high performing Retail Training & Development Team of fifteen based in Port Melbourne.  In the last two years, the team have demonstrated industry leadership winning many awards at LearnX; for Best eLearning, Best Game Design (AR App), Best Onboarding, Best Learning Culture Strategy, Best Learning Campaign, Best shift it online, Best L&D Team and also Best Learning Design Team.


Reporting into the Retail Training & Development Manager this role is part of the wider team which consists of; Learning Design, Digital Design, Projects and Operations and Learning Systems. The role also works collaboratively with our Central Operations Team, Retail Support Team and Partner Engagement and Development Team to design best practice innovative learning to our retail business, over 6000 people across Australia and New Zealand.


The Learning Design Manager leads a team of five Learning Designers, providing leadership, coaching, mentoring, project briefings, design reviews and development to team members, whilst managing their own portfolio of instructional design projects where required.

They are accountable for managing all instructional design initiatives across our Retail Specsavers business including analysis, design, development, implementation, program management and evaluation.  The role will provide subject matter expertise in the area of best practice learning design and lead the facilitation of learning design projects, change management and implementation for Specsavers.


The dynamic nature of our fast-paced retail business means there is a broad range, depth and breadth of training initiatives.  These initiatives will include face to face workshops, in-store tools, blended and online learning or other creative options that will improve the skills, knowledge, productivity and performance of Specsavers people.


The skills we are looking for

  • Demonstrated experience in the design and delivery of learning materials in a retail or similar environment
  • Experience in leading and managing a team of learning designers
  • Significant experience in instructional design and technical writing
  • Exceptional knowledge of learning methodologies and adult learning principles
  • Strong relationship building skills including the ability to build strategic working relationships with a diverse range of people
  • Experience in managing multiple projects with multiple stakeholders
  • Understanding of online learning and Learning Experience Platforms
  • Experience with eLearing authoring tools eg. Rise 360 and visual design applications (eg InDesign)
  • Demonstrated capability in project management including the ability to determine priorities, meet strict deadlines and effectively balance competing demands and the ability to work under pressure both independently and as a member of a team.


About Us

The Learning Design Manager role will be based in Port Melbourne.

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so. Employing a diverse team reflective of our communities and customers is central to our success! At Support Office, we have a wide breadth of functions, from Marketing, Technology to People & Organisation and Finance as well as unique functions such as Audiology, Optometry and Glazing Services!

Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do, ensuring our people feel good, cared for and smart. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/ 

Applicants for the role are required to have current working rights as per, relevant government legislation.


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