What you'll do

Systems Specialist


What we can offer you
At Specsavers we promise to make you feel good, smart and cared for.  To support this promise we have a range of different benefits within the support office, that include.

  • Quarterly bonus scheme 
  • Two free pairs of glasses
  • Free onsite parking
  • Birthday leave, Volunteer leave, Paid parental leave
  • Health & wellbeing programs
  • Fully funded Social Club – provides a wide range of activities throughout the year.

We are well-known for valuing our people and offer not only competitive reward and benefits but also ongoing development and training


The role & team
The Audiology team are embarking on an exciting journey of growth and are revolutionising the Audiology industry as we know it! We’re looking for a talented Systems Specialist to join our Melbourne-based team.

Reporting into the Operations Support Manager, and working within a team of 3 systems specialists, this role will support our Audiology Partners across Australia and New Zealand. 

In this role, you will be the system administrator and support person for our practice management software – Aurora. You will provide practical support to individuals via phone and email, develop training resources, and deliver our induction program as well as ad-hoc training interventions. You will also maintain the system through ad-hoc audits, annual configuration tasks, as well as testing system upgrades prior to rollout. 


The skills we are looking for

  • Detailed knowledge of Aurora by Auditdata (previously Simply Hearing) highly advantageous
  • Proven experience managing multiple projects with multiple stakeholders and prioritise workloads
  • Strong verbal and written communication skills
  • High level of interpersonal skills with the ability to build strong relationships with diverse range of people
  • Strong IT skills with a good working knowledge of Microsoft Office suite


About Us
The Systems Specialist is based in Port Melbourne. 

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so. Employing a diverse team reflective of our communities and customers is central to our success! At Support Office, we have a wide breadth of functions, from Marketing, Technology to People & Organisation and Finance as well as unique functions such as Audiology, Optometry and Glazing Services! 

Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do, ensuring our people feel good, cared for and smart. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/

Applicants for the role are required to have current working rights as per, relevant government legislation. 

Is this you? Great!

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