Specsavers awarded Best Workplaces™ in Canada

88% of colleagues agree Specsavers is a great place to work.

Specsavers was recognized in Canada’s Best Workplaces™ List for 2024 by Great Place To Work®, the global authority on workplace culture. We’re proud to rank as the highest optical retailer in the medium-sized company category after entering the Canadian market only two years ago. Earlier in April, we were recognized in the 2024 Canada’s Best Workplaces™ for Women.

“We are very proud that we’ve been recognized as one of Canada’s Best Workplaces™. This significant achievement reflects our commitment to putting its people first, which has been foundational to our successful growth in Canada,” said Bill Moir, Managing Director. “From day one, we set up our colleagues and partners for success and the results are consistently high customer satisfaction scores and strong customer growth. We’re pleased to see our team recognize the impact they make in safeguarding the eye health of Canadians with 90 per cent saying they feel a sense of pride when they look at what they accomplish.”

Since entering the market in November 2021, we’ve grown to more than 1,200 colleagues and eyecare professionals including more than 200 independent optometrists and 250 opticians. We’re on track to care for 1 million Canadians a year by 2025 and our locations are averaging more than $1.5 million in revenue during their first twelve months of business.

Specsavers stores are locally co-owned by an Optometry Partner, who is a practicing optometrist, and a Retail Partner, who is an optician or an experienced retail professional. The partnership model is designed to provide comprehensive clinical and retail support, to enable partners to focus on creating an exceptional environment for their teams, resulting in great customer care. Ninety-one per cent of survey participants said that they are proud to tell people that they work at Specsavers.

“The competition to achieve the designation of Best Workplaces™ in Canada is fierce, with over 900 companies competing. The only way to be recognized is to invest in an exceptional employee experience, and have this focus permeate every part of the organization,” said Nancy Fonseca, Senior Vice President of Client Services, Great Place To Work® Canada.

“Specsavers has always been a company with its people at the heart of the organization. Recognition on Canada’s Best Workplaces™ List is an important benchmark for Specsavers but it has also been a wonderful opportunity to listen and learn more about our diverse and fast-growing network of colleagues and partners,” said Shiah Bazeley, People Director, Specsavers Canada. “These insights inform future people and development strategies as we empower our network and grow our strong culture.”

The 2024 Best Workplaces™ in Canada list is compiled by the Great Place To Work® Institute. The competition process to be ranked on this list is employee driven and represents multiple industries and sizes of organizations. List rankings are based on employee feedback, which is analyzed to determine the extent to which this experience is shared by the full workforce. Great Place To Work® measures the differences in survey responses across demographic groups and roles within each organization to assess both the quality and consistency of the employee experience. The Trust Index™ employee survey measures the core of what creates great workplaces – key behaviours that drive trust in management, connection with colleagues, and loyalty to the company. Statements are weighted according to their relevance in describing the most important aspects of an equitable workplace.

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