Salary: $55,000 – $75,000
Actual compensation within the range will be based on experience

We also offer quarterly variable compensation package (bonus) + benefits

 

About Specsavers

Welcome to Specsavers – where we’re not just about eyewear and eyecare, we’re a purpose-driven organization committed to changing lives through better sight. As a certified Great Place to Work®, we take pride in our optometrist-owned and -led business model, providing quality eyecare and affordable eyewear to Canadians across the country.

 

Our journey began 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,600 healthcare businesses spanning 11 countries in our network, passionately caring for more than 42 million patients and customers worldwide.

 

At Specsavers, we believe that access to quality eyecare should be a right, not a luxury. That’s why we go above and beyond to transform the eyecare experience in Canada. With our advanced clinical equipment and an extensive range of affordable and high-quality eyewear, we’re here to make a real difference in the lives of our customers.

 

But that’s not all – we’re also dedicated to fostering a positive, inclusive, and supportive work culture. We strive to create an environment where our partners thrive while benefiting from the collective support and resources of our dedicated teams.

 

If you’re passionate about making a difference, providing incredible care, and being part of a values and purpose-driven organization, join us on our journey to revolutionize the way Canadians experience eyecare. Together, we can change lives through better sight.

 

What You’ll Do

Purpose of the Position

Support the development and management of Corporate Eyecare, Safety Eyewear, Health Fund, Government and Public Sector and Membership Organisation relationships to drive sales, volume and profitability while maintaining agreed service levels.

 

Position Responsibilities

  • Explore all levels of government and public sector contract opportunities and work with the wider Specsavers team to follow up on all business requests, tenders, RFP’s etc
  • Assist in the delivery of marketing and support materials for B2B schemes, Develop and provide after-sales service for existing clients
  • Liaise with stores for lead generation
  • Manage CRM database, CMS, clean lists and assist Corporate Partner Development Managers in following-up leads generated by Stores
  • Liaise with the Retail Support Team to communicate current offers, and store performance
  • Work with finance to provide regular KPI reporting to all stakeholders
  • Support the Corporate Partner Development Managers in working with the Retail Training team to provide training & communications to Specsavers stores on all corporate/insurance partnership related information
  • Assist the team in organizing and executing in-person events to maximize participation and seamless delivery.
  • Support with proposal development, presentations, reporting, communication management with corporate partnerships and keeping records.
  • Collaborate with cross-functional teams to ensure seamless integration and execution of corporate partnerships.
  • Represent Specsavers at partnership meetings, industry events, and networking functions, promoting partnership opportunities and fostering relationships with key stakeholders.
  • Collaborate on strategies, incentives and communications to increase customer engagement with partnership programs.

 

What We’re Looking For

  • 2+ years experience in account management/customer service based role
  • Previous experience in B2B selling, health insurance, employee benefits or other related area an advantage
  • Well organized individual who can administer functions in absence of manager, ie a self-starter.
  • Demonstrated ability to work unsupervised
  • Highly competent and demonstrable computer skills with knowledge and experience in the use of the Microsoft suite of software and the use of databases
  • Excellent written, verbal and interpersonal communication skills with the ability to prepare and present reports and documentation of high quality and integrity and the capacity to deal with a wide range of clients and staff.
  • Demonstrated capacity to exercise sound judgment, initiative, diplomacy, tact and discretion and proven ability to handle information, and materials in a confidential and appropriate manner.
  • Demonstrated capacity to determine priorities, meet strict deadlines and effectively balance competing demands and the ability to work under pressure both independently and as a member of a team.
  • Customer-focused and highly organized; genuinely enjoys answering questions and solving problems through an effective and creative approach.

 

Our Fellow ‘Speccies’ Enjoy

  • Generous vacation allotment and 1 paid volunteer day
  • 1 extra paid day off and an eyecare voucher on your birthday
  • RRSP matching
  • Quarterly performance bonus
  • Healthcare spending account
  • Health and dental benefits effective on your first day
  • Team and company social events

Our Values

  • Collaborative: We work together as one Specsavers to deliver our purpose
  • Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
  • Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
  • Compassionate: We care, support, and help each other
  • Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

 

Our Hybrid Work Model

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect, and excel in our vibrant environment.

 

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don’t meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

 

Is this you? Great!

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