Product Owner (Data Delivery & Analytics) - Burnaby, BC

Salary: $101,000 – $114,500
Actual compensation within the range will be based on experience
We also offer quarterly variable compensation package (bonus) + benefits

About Specsavers

Welcome to Specsavers – where we’re not just about eyewear and eyecare, we’re a purpose-driven organization committed to changing lives through better sight. As a certified Great Place to Work®, we take pride in our optometrist-owned and -led business model, providing quality eyecare and affordable eyewear to Canadians across the country. 

Our journey began 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,600 healthcare businesses spanning 11 countries in our network, passionately caring for more than 42 million patients and customers worldwide. 

At Specsavers, we believe that access to quality eyecare should be a right, not a luxury.  That’s why we go above and beyond to transform the eyecare experience in Canada. With our advanced clinical equipment and an extensive range of affordable and high-quality eyewear, we’re here to make a real difference in the lives of our customers. 

But that’s not all – we’re also dedicated to fostering a positive, inclusive and supportive work culture. We strive to create an environment where our partners thrive while benefiting from the collective support and resources of our dedicated teams. 

If you’re passionate about making a difference, providing incredible care, and being part of a values and purpose-driven organization, join us on our journey to revolutionize the way Canadians experience eyecare. Together, we can change lives through better sight.

What You’ll Do

The Product Owner works as part of the Global Data Team, leading the Regional Hub and partnering with stakeholders across the Canada region to understand requirements and priorities that inform the delivery roadmap.  Working with the data delivery & analytics teams, you will help to ensure that projects are delivered in a timely manner and that the output is fit for purpose as defined by a series of project specific KPIs. While delivering to business requirements, you will also work with a technical / systems focus on the development of the Global Data capability working closely with the Core Data Team inclusive of Data Modellers, Data Architects & BI/Dashboard Developers within an Agile Development Framework.  

Key Responsibilities 

• Lead the Regional Hub to deliver data products that align to the Canada Roadmap and our Global Data transformation strategy.
• Build close relationships with stakeholders and manage expectations on prioritisation and delivery. 
• Perform the full business requirements lifecycle as appropriate i.e. elicitation, analysis, documentation, and management
• Plan, manage & run workshops, interviews, and prototyping sessions to elicit, clarify and agree requirements
• Ensure requirements are complete, consistent, concise, unambiguous, and verifiable which conform to data team principles
• Provide regular communication with the business about Canada Hub activities and be an advocate and evangelist for the Global Data Team.

What We’re Looking For

Essential Experience: 

• Skilled at stakeholder management, with the ability to manage a wide range of stakeholders with varying objectives. You must be able to find resolutions, build trust and ask appropriate/ challenging questions to get to the heart of the business requirements and drive tangible benefits.
• Strong Business Analysis background with some experience across Data Management, Data Architecture, Data Migration, Data Quality Management, and Information Governance 
• Experience in requirements elicitation from various stakeholder groups, such as 1-1s and workshops 
• Knowledge of the application of Use Cases, Process Maps, Data Flows and Diagrams 
• Strong Agile delivery experience 
   

Essential Soft Skills: 

• Ability to distil complex ideas into concise descriptions that are easily understood by both technical and non-technical audiences 
• Brilliant communicator, able to confidently engage and inspire stakeholders and colleagues at all levels to generate commitment and create engagement 
• A collaborative approach to working, with good relationship building and stakeholder management skills 
• Enthusiasm for learning, trying new things, sharing knowledge, and developing skills in others 

Nice to have

• Background in data business analysis, & experience working with data environments is desirable 
• Experience in data visualisation techniques and principles 
• Experience with data ingestion processes and the ability to read and understand database schemas, including the relationships between objects and key terminology 

Our Fellow ‘Speccies’ Enjoy

• Generous vacation allotment and 1 paid volunteer day
• 1 extra paid day off and an eyecare voucher on your birthday
• RRSP matching
• Quarterly performance bonus
• Healthcare spending account
• Health and dental benefits effective on your first day
• Team and company social events

Our Values 

• Collaborative: We work together as one Specsavers to deliver our purpose
• Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
• Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
• Compassionate: We care, support, and help each other
• Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

Our Hybrid Work Model

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect, and excel in our vibrant environment.

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don’t meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.