Store Manager/​Licensed Optician - Penticton, BC

Penticton, BC – Cherry Lane Shopping Centre

$28-36/hour

Relocation/Sign on bonuses may be applicable for Licenses Opticians

At Specsavers, we have been transforming eye health and careers around the world for over 35 years. We are the world’s largest, privately-owned optical retailer serving 41 million customers in over 2,500 businesses in 11 countries. We are proud to have over 40,000 colleagues who have chosen to work with us. But we’re not just impressive numbers, we’re about industry-leading quality and we’re on a mission to change lives through better sight. That’s why we need you.

Our store manager opportunity

We are seeking a dynamic and experienced Store Manager to oversee daily operations and drive sales in our retail environment. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to motivate a team to achieve store objectives. As a Store Manager, you will be responsible for ensuring an exceptional shopping experience while managing inventory, staff, and administrative tasks.

Our store manager opportunity gives you:

• Extended health benefit and employee assistance program, which provides access to services including counselling, family/elder care support, financial assistance, legal services, health coaching, nutritional guidance, stress management, and leadership tools.
• 3 weeks’ vacation, 6 sick days (PT and FT), 1 paid volunteer day per year, and your birthday off
• 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers product
• Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
• Opportunities to advance your career with a professional development plan

In addition to competitive pay, training, and the opportunity to be with us from the start of our exciting Specsavers journey in Canada – you can be at the forefront for new opportunities and career growth as we expand to reach our target of 200 stores in Canada.

What we’re looking for

• Lead and supervise store staff to ensure high levels of performance and customer satisfaction.
• Manage sales strategies to maximize revenue and meet sales targets.
• Conduct interviews and hire new team members, providing training and ongoing support.
• Negotiate with vendors for inventory purchases and manage stock levels effectively.
• Oversee cashiering operations, ensuring accuracy in transactions and adherence to company policies.
• Maintain a clean, organized store environment that enhances the customer experience.
• Develop schedules for staff that optimize time management while meeting business needs.
• Communicate effectively with team members, providing feedback and fostering a positive work atmosphere.
• Handle customer inquiries and complaints with professionalism, ensuring excellent customer service at all times.

Skills

• Proven experience in sales management with a track record of achieving targets.
• Strong negotiation skills to secure favorable terms with suppliers.
• Proficient in interviewing techniques and staff supervision.
• Excellent time management abilities to prioritize tasks effectively in a fast-paced environment.
• Strong administrative skills for managing reports, inventory, and scheduling.
• Experience in cashiering processes and financial transactions.
• Exceptional communication skills to engage with customers and team members alike.
• A commitment to delivering outstanding customer service that builds loyalty and repeat business.