Role overview

Retail store manager oversees and directs the daily activities, schedules, and assignments of employees.


About Role

As a retail store manager, you will supervise and co-ordinate the activities of eyecare consultants and student opticians and will be responsible for overseeing all aspects of store operations, including in-store training, inventory management, customer service, and sales goals.


Key Responsibilities

  • Manage store employee’s performance through coaching and counseling
  • Supervise and train employees to ensure that they are providing excellent customer service and upholding Specsavers standards
  • Ensure that all merchandise is properly stocked and maintained in accordance with Specsavers standards
  • Train new employees on store policies, procedures, and operational practices
  • Be always an ambassador for the Specsavers brand, while championing the behaviours and values which Specsavers stands for.


Qualifications, Skills, and Experience

  • Have at least 2 yrs. of previous customer service experience, preferably in an optical dispensary environment
  • Strong organizational, time management and computer skills
  • Strong leadership skills
  • Excellent written, verbal communication and presentation skills

Is this you? Great!

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