Store Manager - Nanaimo, BC

Role overview

Retail store manager oversees and directs the daily activities, schedules, and assignments of employees.

About Role

As a retail store manager, you will supervise and co-ordinate the activities of eyecare consultants and student opticians and will be responsible for overseeing all aspects of store operations, including in-store training, inventory management, customer service, and sales goals.

Key Responsibilities

• Manage store employee’s performance through coaching and counseling
• Supervise and train employees to ensure that they are providing excellent customer service and upholding Specsavers standards
• Ensure that all merchandise is properly stocked and maintained in accordance with Specsavers standards
• Train new employees on store policies, procedures, and operational practices
• Be always an ambassador for the Specsavers brand, while championing the behaviours and values which Specsavers stands for.

Qualifications, Skills, and Experience

• Have at least 2 yrs. of previous customer service experience, preferably in an optical dispensary environment
• Strong organizational, time management and computer skills
• Strong leadership skills
• Excellent written, verbal communication and presentation skills