We’re delighted to share that the Specsavers Learning and Development (L&D) department has been recognised by The Learning & Performance Institute (LPI) as one of the Top 15 Learning Departments in the world.
LPI is an industry body of experts that help organisations bring L&D to the table effectively, due to a great framework of accreditation that enables organisations like ours to understand if they have performance outcomes.
While the team is no stranger to winning awards and titles – including Learning Team of the Year (2018), Diverse Company Award (National Diversity Awards 2019) and Learning Technology Team of the Year (2017) – receiving this accreditation cements just how passionate and committed we are to developing our colleagues and their performance, and we could not be more proud. The accreditation further proves that we have a clear roadmap to build capability and adapt our strategy for success.
To be recognised as one of the Top 15 Learning Departments in the world, we took part in a rigorous selection process that included: proving we provide learners with the best solutions and services possible; that we are committed to continual performance improvement; and that our L&D teams, materials, processes and performance have been authenticated, validated and endorsed.
Holly Hurkett, Head of Retail Learning and Development, told us how much she has valued working with LPI and her pride in gaining this accreditation:
“We’ve been working with LPI for about three years now, in pursuit of where we need to take learning at Specsavers “to make learning easier for all”, which has been our mission statement.
It’s great to be recognised by such a brilliant organisation – who have been so generous in sharing resources and encouraging us in our activities along the way. It gives the L&D team a real spring in their step to be celebrated for the hard work put in to support our learners. Especially as the last year has been tough for us all. Getting the assurance we are doing the right things to support our colleagues, partners and our overall mission helps us continue building for continued success”
This accreditation also connects us with some other great organisations, not just the massive consumer brand names we all recognise, like Lego and Kwik Fit, but particularly the health care businesses that are also accredited. The professionalism of our clinicians is such a priority for Specsavers, so knowing our development plans are on a par with these healthcare specialists feels like another important bit of validation.”
L&D Plans for 2021 include:
Our partners have been incredible as ever, but especially during the last year, through some really tough times. The L&D team aim to further support partners by ensuring every business has someone responsible for “in store” training; meaning as we return to volume and the high streets open back up, we help our partners have capable people to trade successfully seven days a week.
Better and more accessible content
Our learning system that provides our colleagues with accessible, multimedia learning content is being upgraded in June, which will greatly improve the learning experience. We’re also making the offer easier to navigate with things like bite-size and virtual learning; some positives to be taken from the past year of working remotely.
Watch this space for more from our award winning L&D Team in 2021; and as 80% of L&D turnover is because the team are promoted in to bigger roles (like a greenhouse for talent!) click here to see the available opportunities in the department.