Role: Administration / Scheduling Assistant 

Salary: £24,000

Hours: Full time Monday to Friday 

Holidays: 28 days including bank holidays + your birthday off

 

We are actively recruiting an Administration / Scheduling Assistant to join the lovely team here at Specsavers Domiciliary based in Barry. 

 

Working within a busy fast paced office environment, you will help to plan the clinics and schedules for the clinical teams that are out providing eye care services to patients in their own homes across South Wales. You will also be making and taking calls from customers and care home clients scheduling appointments, updating customer records as well as route plan visits for the field-based teams. Organising deliveries to patients and general customer care is a big part of the role. 

 

The role requires great attention to detail as well as strong administration and customer care skills. You must be PC literate and have an excellent telephone manner. 

 

About Specsavers Home Visits  

 

Our passion is to deliver outstanding customer care, combined with sound dispensing advice and product recommendations that best suit individual customer needs. In addition to the highest quality equipment, we aim to provide both our office staff and our customers with an excellent overall environment. At Specsavers, we treat people as we would wish to be treated, and as such, you will be supported by well trained and motivated home visits team, in addition to an expert professional team. Our expectation is that you will share our vision to provide our patients with the very best professional service as well as exceptional customer care on every Home Visit.  

 

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Belonging at Specsavers

Our commitment to diversity and to inclusion is to have an inclusive culture where everyone feels welcome, valued and proud to belong.

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