Call Centre / Trainee Optical Assistant

Location: Crewe 

Full Time – 40 hours per week  

Salary:  £10.62 – plus Bonus in store!

28 days holiday 

Specsavers Perks available – to include a discount scheme with savings across 100’s of retailers

Fully Paid Uniform

Great place to work 


At Specsavers, Call Centre / Optical Assistants are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

  • Answering all telephone calls in a prompt, clear and friendly manner
  • Transferring calls efficiently
  • Responding to customer enquiries
  • Ensuring customer details are captured accurately when booking appointments
  • Dispensing 
  • Triaging patients with eye & health concern

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.


If you are interested please click Apply as this vacancy will close once we have filled all available places.


Belonging at Specsavers

Our commitment to diversity and to inclusion is to have an inclusive culture where everyone feels welcome, valued and proud to belong.

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