Clinical Coordinator

Clinical Co-ordinator

Store: Specsavers Durham

Salary: from £22,000 Dependent on experience

Hours: Full Time – 40 Hours (Weekend work is essential)

Experience level: Previous experience with diary management required

At Specsavers, our Clinical Co-ordinators are the support pillar of the shop floor.

The main aim of this role is to ensure that all customers who are visiting for an appointment are seen quickly and efficiently, helping to maintain a smooth journey throughout their visit.

As the first point of contact for each patient, your role is essential to uphold the efficient running of the clinic and guarantee the best customer experience.

• Ensure clinics are managed resourcefully
• Keep waiting times to a minimum & manage handover
• Review clinic performance & plan ahead
• Pre Screening
• Assist with spectacle collections

You’ll need to be well-organised, approachable and great in a team, understanding the flexibility required to meet the changing needs of the store.

If you have previous optical retail knowledge and a passion for customer service then this could be the role for you! We will continue to develop and expand your knowledge long into the future.  Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers.

If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.

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