Customer Service Advisor

Store:Specsavers Newcastle-Kingston-Park

Hours: Full time – 40 hours (weekend working is essential)

Benefits: Additional birthday day off, Specsavers perks programme, staff, friends and family discounts, Wecare & Headspace, enhanced family & sick leave

Full Training provided – with great progression opportunities!

Customer Service Experience is preffered for this role 

 

Looking for a new and varied role?

We are looking for a customer focused Customer Service Advisor. 

 

Great customer skills are essential for this role.

  • You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
  • Booking and confirming appointments
  • Appropriate direction of enquiries
  • The face of the store

 

What will success look like in the role?

  • Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
  • Appointment bookings are managed so that maximum numbers of customers are seen.
  • Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
  • Potential to become an Optical Assistant for the right person

 

If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.

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