What you'll do

For over three decades our purpose hasn’t changed: we are here to make a positive difference to the lives of all.  Through the exceptional products, services and value we offer – is what sets us apart.


We are proud of how far we’ve come as a business, now we want to see you grow with us. 


At Specsavers we promise to make you feel good, smart and cared for. To support this promise we offer competitive salaries, pension scheme, medical and dental care including a range of additional benefits that make Specsavers a great place to work


Role summary

To support the Team Leader to ensure all credit control activities are completed accurately to a high standard and in a professional manner. Ensure timely and accurate production customer statements and aged debt positions. Support and assist the Team Leader ensure all tasks are completed inaccordance with the credit control cycle and deadlines. Providing a quality and accurate service to store partners and other stakeholders. Assist the Team Leader with the implementation of new processes and systems.


The role

Principal accountabilities

  • Collect prompt payment of outstanding invoice from customers and 3rd parties to meet team targets
  • Record, reconcile and allocate payments to customer accounts and finance ledgers
  • Investigate, verify and resolve billing queries and disputed invoices from customers and stakeholders
  • Build and sustain relationship with customers, taking a proactive stance and pre-empting issues.
  • Chase all debtors by phone, email and letter within agreed SLA’s
  • Produce debtors reports and payment information for stakeholders as and when required
  • Build and maintain relationships with contract managers in order for customer queries to be resolved quickly
  • Propose write off of irrecoverable invoices
  • Provide accurate data and records to initiate legal proceedings if required
  • Complete bank and cashbook reconcilations

The individual

Essential skills include

  • Previous Credit Control experience desirable
  • Good Excel skills with the ability to understand and produce pivot tables, formulas, lookups and Index and Match
  • Good Stakeholder management internal and external
  • Good interpersonal skills and an effective communicator both verbally and written
  • Good investigating and analytical skills


If you can see yourself being part of this journey, apply today!  


Happy to talk flexible working

Is this you? Great!

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