Location: Yeovil Hearcare
Salary: Competitive basic dependent on experience
Working hours: Full time (you will be required to work 1 weekend day)
Experience level: No previous experience is required
Please note a driving license is required for this position.
In addition to basic clerical work, you will be required to organise the audiologists work load, deal with customer complaints and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face. We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematics.
You will be our customers first point of contact when they enter the store. You’ll therefore need to be a natural when it comes to customer care – articulate, good with people and always happy to help.
Within this role you’ll be required to complete and post orders, receive and check deliveries, and maintain hearcare accessories and aids displays. You will also need to give good clear advice to customers on how to look after and clean their hearing aids. Not worked with hearing aids before? Don’t worry! We will teach you everything you need to know about hearing aids, how to clean and look after them, diagnosis of simple faults, and basic repairs, for example cleaning, changing wax guards and tubing on hearing aids.
Specsavers has been going from strength to strength, ever since the business started back in 1984. We strive for the highest clinical standards – and believe that the customer should be at the heart of everything we do. We also recognise that our people are critical to our past and future success – so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. The business has nearly 1,500 stores across 12 countries – and is still growing. We want you to be part of this outstanding success story.