Data Analyst

Location: This hybrid role requires 2-3 days on-site at our Burnaby, BC office.

Welcome to Specsavers – where we’re not just about eyecare and eyewear, but changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that makes high-quality, eyecare and eyewear accessible to all Canadians. 

Founded 40 years ago in the UK by visionary husband and wife optometry duo Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 270 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

The Data Analyst delivers Power BI visualizations and dashboards that tell a story using data, drive action, and deliver value to the business. You work within a cross-functional product team, with support from product owners, business analysts, data engineers and data scientists where needed. You will also support the business in the transformation by contributing towards beginners’ sessions, drop-ins, and show-and-tell sessions demonstrating the capability of Power BI and wider visualization best practice.

Key Responsibilities

Deliver:

• Work with stakeholders and other data team colleagues to understand the data and insights needed to address business questions and challenges
• Use visualization techniques to tell data stories, delivering insight to the business in a compelling way
• Design and implement analytics reporting dashboards and visualizations using SQL and Power BI
• Work with engineers to model, reshape and prepare data to optimize dashboard performance
• Collaborate within the wider Data Team and Technology where required for the successful end-to-end delivery of the analytics solution
• Work with business end-users to ensure the best user experience
• Manage stakeholder expectations on analytical work by providing regular written and verbal communications, building trust, and forming close working relationships

Transform:

• Be a subject matter expert in visualization and Power BI
• Continually improve your own knowledge, including participating in the Specsavers data visualization and storytelling training programme, and other training events
• Share your knowledge with less experienced colleagues
• Keep up to date on the latest analytics & visualization innovation, share ideas and highlight opportunities to adopt them
• Encourage use of data visualization and storytelling in decision making

What We’re Looking For

• 3-5 years of experience as a Data Analyst across the data lifecycle, from data modelling and transformation to visualization and analytics, leveraging SQL, Power BI, Databricks, and related tools.
• Experience manipulating. transforming and cleansing data, and building compelling visualizations, ideally in Power BI
• Experience delivering reports, dashboards, or visualization projects in a business context
• Intermediate SQL for analytics
• Able to convey complex concepts to non-technical audiences in a succinct and accessible way
• A collaborative approach to working, with good relationship building skills
• Capability in DAX, Power Query or equivalent

Nice-to-have:

• Experience working with stakeholders to refine requirements and design outputs
• Mentoring or coaching experience
• Experience in Python or PySpark
• Experience working in any capacity in retail or ecommerce, marketing, supply chain, healthcare or other regulated environments such as telco, financial services and utilities.

Compensation: $80,000 - $95,000 base salary, plus quarterly bonus, profit sharing, and benefits. Actual compensation will be determined based on experience

Speccies’ Benefits

• 4 weeks of vacation and 1 paid volunteer day per year
• 1 extra paid day off plus an eyecare voucher to celebrate your birthday.
• Health and dental benefits, RRSP matching and a Healthcare Spending Account active from your first day.
• Mental health and wellbeing support, including $3,000 annually for practitioner care and access to our Employee Assistance Program.
• Quarterly bonuses, based on your performance.
• Annual Profit Share program to recognize your part in Specsavers’ success.
• Free parking, access to the building gym, and a fully stocked kitchen with snacks and coffee/tea.
• On‑site wellness offerings in-office, including RMT and yoga sessions.
• Team and company social events, including holiday and annual celebrations. 

Behaviours We Value

• Collaborative: We work together as one Specsavers to deliver on our purpose
• Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
• Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
• Compassionate: We care, support, and help each other
• Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people and for the long term

We hope that in applying with us, you value these things as well!

Our Hybrid Work Model

Experience the best of both worlds. At Specsavers, we embrace a hybrid approach that balances in-office collaboration with the flexibility to work from home. We come together in office two to three days a week to connect, innovate, and keep our culture thriving.

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com . We will work with you to meet your needs and ensure a fair and equitable experience.