Senior Recruiter (Clinical and Retail)

Location: This hybrid role requires 3 days on-site at our Burnaby, BC office and 2 days remote per week.

Welcome to Specsavers – where we’re not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 11th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with nearly 240 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

Specsavers Canada is looking for a proactive and organized Senior Recruiter (Clinical & Retail) (internally called ‘Recruitment Partner – Clinical & Retail) to join our Specsavers Recruitment Services (SRS) team. In this role, you’ll support the recruitment of Optometrists, Licensed Opticians, and Retail team members across our growing network of stores in Canada.

You’ll work closely with Partners, support office teams, and candidates to deliver a professional, efficient, and values-led recruitment experience. From sourcing and outreach to interview coordination and onboarding support, your role will help ensure stores are set up for success with great clinical and retail talent.

Key Responsibilities

Sourcing & Attraction

• Proactively source Optometric Doctors (ODs), actively headhunting from organisation lists, and reaching out directly to competition doctors. 
• Search and selection of Opticians, and Retail colleague using platforms such as LinkedIn, Indeed, job boards, events, referrals, and internal talent pools.
• Create and post engaging job advertisements across relevant channels.
• Represent Specsavers at recruitment events, career fairs, and university engagements in partnership with the marketing and recruitment teams.
• Support social media and campaign-based attraction efforts, sharing insights and activity results.

Candidate Engagement & Management

• Manage a portfolio of associate Doctors (locums) across multiple provinces. 
• Act as the first point of contact for candidates, responding to enquiries and guiding them through the process.
• Coordinate candidate interviews with store Partners and follow up to ensure timely feedback.
• Maintain up-to-date and accurate records in our applicant tracking system (ATS) and Candidate Relationship Management (CRM) systems.
• Share relevant information with candidates to ensure they understand the Specsavers business model, roles, and expectations.
• Provide a seamless and professional candidate experience from application to onboarding handoff.

Partner Collaboration

• Work with Partners to understand current and upcoming hiring needs for clinical and retail roles.
• Influence our partners to make strategic hiring decisions. 
• Provide regular updates and market insights to support informed hiring decisions.
• Help guide Partners through the hiring process, offering support with job ad writing, interviews, and feedback loops.
• Respond to Partner feedback and work with the broader team to improve the recruitment experience.

Team Collaboration & Continuous Improvement

• Collaborate with the wider Recruitment, Marketing, and Clinical Performance teams to align activity and improve attraction and hiring outcomes.
• Share ideas to improve our tools, templates, and candidate journey.
• Work with the Recruitment Manager to report on progress and share insights that help evolve our approach.

What We’re Looking For

• 5+ years of experience in recruitment, resourcing, or talent acquisition (in-house or agency), with two experience working to recruit senior level candidates ($200,000+). 
• Strong sourcing skills with experience using LinkedIn Recruiter, job boards, and other outreach tools.
• Excellent verbal and written communication; able to engage candidates and build relationships with store Partners.
• Highly organized, with the ability to manage multiple vacancies and deadlines.
• Comfortable using applicant tracking systems or CRMs to manage workflow.

Nice-to-have skills:

• Experience recruiting for healthcare, clinical, or retail roles.
• Knowledge of the optometry or optical industry.
• Exposure to multi-site or franchise-based recruitment.

Compensation: $85,000 - $100,000 base salary, plus quarterly bonus, profit sharing, and benefits. Actual compensation will be determined based on experience

Speccies’ Benefits

• 4 weeks of vacation and 1 paid volunteer day
• 1 extra paid day off and an eyecare voucher on your birthday
• RRSP matching
• Quarterly performance bonus
• Profit sharing program
• Healthcare spending account
• Health and dental benefits effective on your first day
• Team and company social events

Behaviours We Value

• Collaborative: We work together as one Specsavers to deliver our purpose
• Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
• Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
• Compassionate: We care, support, and help each other
• Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

Our Hybrid Work Model

Experience the best of both worlds. At Specsavers, we embrace a hybrid approach that balances in-office collaboration with the flexibility to work from home. We come together in office three days a week to connect, innovate, and keep our culture thriving.

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com . We will work with you to meet your needs and ensure a fair and equitable experience.