Data Business Analyst

Location: This hybrid role requires 2 days on-site at our Burnaby, BC office and 3 days remote per week.

Welcome to Specsavers – where we’re not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 11th Best Workplace™ in Canada and 16th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with nearly 200 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

We’re looking for a Data Business Analyst to join our Canadian Data team. In this role you’ll be the sole Data Business Analyst responsible for all areas of the business. As part of your role, you’ll:

• Gather and define detailed project requirements from across the Canadian business for data reporting products.
• Work closely with our Data Engineers and Data Visualization Analysts to ensure they have the documentation they need to build out products – all within an Agile framework.
• Partner with our global data specialists, including Data Modelers and Architects
• Iteratively deliver completed products out the business, ensuring they’re fit for purpose.

Our team exists to make Specsavers a data-driven business, backed by robust and reliable insights. We deliver products such as reports, dashboards, and tools that support teams across finance, retail operations, clinical optometry, and product.

Key Responsibilities

• Lead the full business requirements lifecycle: elicitation, analysis, documentation, and management.
• Run workshops, interviews, and prototyping sessions to capture and refine requirements.
• Analyse systems and data sources used across the business.
• Ensure requirements are complete, consistent, concise and verifiable.
• Partner with the Product Owner to refine the product backlog and gain stakeholder agreement.
• Manage scope changes and requirements during implementation.
• Work closely with Agile development teams to ensure requirements are well understood.
• Act as a subject-matter expert in system data requirements.
• Document requirements according to Data Team ways of working.
• Perform peer reviews of requirements and solutions for quality assurance.

What We’re Looking For

• 3-5 years’ experience as a Data Business Analyst, ideally documenting requirements for data reporting projects
• Strong background in Data Management, Architecture, Migration, Quality, and Governance An understanding of Data Architecture & Tools and Data modelling techniques (e.g., conceptual, logical, physical)
• Experience with data ingestion processes and the ability to understand database schemas, including the relationships between objects and key terminology
• Experience gathering requirements from diverse stakeholders (workshops, 1:1s, etc.) Knowledge of Use Cases, Process Maps, Data Flows and Diagrams
• Proven Agile delivery experience
• Excellent communicator - able to translate complex ideas for technical and non-technical audiences.
• Collaborative approach with strong relationship-building skills.
• Enthusiasm for learning, sharing knowledge, and helping others develop

Nice to have 

Experience in data visualisation techniques and principles

Compensation: $90,000 - $110,000 base salary, plus quarterly bonus, profit sharing, and benefits. Actual compensation will be determined based on experience

Speccies’ Benefits

• 4 weeks of vacation and 1 paid volunteer day
• 1 extra paid day off and an eyecare voucher on your birthday
• RRSP matching
• Quarterly performance bonus
• Profit sharing program
• Healthcare spending account
• Health and dental benefits effective on your first day
• Team and company social events

Behaviours We Value

• Collaborative: We work together as one Specsavers to deliver our purpose
• Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
• Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
• Compassionate: We care, support, and help each other
• Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

Our Hybrid Work Model

Experience the best of both worlds. At Specsavers, we embrace a hybrid approach that balances in-office collaboration with the flexibility to work from home. We come together in office two days a week to connect, innovate, and keep our culture thriving.

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com . We will work with you to meet your needs and ensure a fair and equitable experience.