Insight Knowledge Manager

What you'll do

What we can do for you:  

At Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture. 

In 2025, we were proudly recognised as one of Australia’s Best Places to Work for the third consecutive year and ranked 16th on Fortune’s list of the World’s 25 Best Workplaces. 

Here’s a taste of just some of our perks: 

• Quarterly bonus scheme 

• Two free pairs of glasses each year 

• On-site free parking 

• Birthday, Volunteer, Professional Development and Paid Parental Leave 

• Health & Wellbeing programs 

• Fully funded social club – provides a wide range of activities throughout the year 

So, if you like the sound of working for a company that’s dedicated to improving the lives of both their people and customers - we think you’d look good at Specsavers.  

About the Role

In this newly created role, you’ll report into the UK-based Director of Capability Hub – Insights and lead our approach to insight knowledge management, helping facilitate insight sharing across our global marketing ecosystem.

As the architect of our global insights library, you’ll design the systems, processes, and strategies that make it easy for teams to find, share, and act on insights. You’ll collaborate across four core teams—Brand Tracking & Campaign Evaluation, Insights & Market Research, Marketing Effectiveness, and Insight Knowledge Management—to connect the dots and organise content that drives action. You’ll also define best practices, build governance frameworks, and create standardised templates that make insight sharing seamless.

We embrace a hybrid work approach to ensure a great work-life balance. When you’re not working remotely, you’ll be based at our Support Office in Port Melbourne, ready to make things happen!

What We’re Looking For: 

• Must have extensive experience in insights or research, ideally within a client-side marketing insights team or research agency
• Demonstrated success in setting up or managing insights knowledge management systems, with strong familiarity of relevant tools and platforms (essential)
• Experience working in a well-known global organisation, collaborating with cross-functional teams will be highly regarded
• Bring your insights or commercial experience and hands-on knowledge management skills to life as a digital storyteller—crafting engaging content and driving collaboration in a fast-paced global environment.
• Strong understanding of insight methodologies, research approaches and data storytelling in digital environments
• Confident communicator with experience leading training sessions or workshops across diverse teams

About Us

Specsavers are rated the market leader for eye tests, the retailer of choice for contact lenses and one of the fastest growing hearing providers in Australia and New Zealand. We are on a continual mission to transform eye and hearing health by eliminating preventable vision loss and blindness, including Glaucoma and Diabetes, through improved prevention and early detection, as well as providing accessible and affordable hearing care.

At Specsavers we believe a diverse, inclusive, and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn’t fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.

Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/

Applicants for the role are required to have current working rights as per, relevant government legislation.