Insight Manager - Marketing

What you'll do

What we can offer you

At Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture. In 2024, we were proudly recognised as one of Australia’s Best Places to Work for the second consecutive year and ranked 16th on Fortune’s list of the World’s 25 Best Workplaces.

Here’s a taste of just some of our perks:

• Quarterly bonus scheme
• Two free pairs of glasses each year
• On-site free parking
• Birthday, Volunteer, Professional Development and Paid Parental Leave
• Health & Wellbeing programs
• Fully funded social club – provides a wide range of activities throughout the year

So, if you like the sound of working for a company that’s dedicated to improving the lives of both their people and customers – we think you’d look good at Specsavers.

About the role and team:

The new Insight Capability Hub’s purpose is to champion and support customer centricity and data driven decision making across the business through a globally connected insight function.  Supporting the regional customer journey teams and other capability hubs we’re responsible for helping colleagues turn insight into actions and ultimately making better decisions by understanding our customers and categories better than anyone else. 

Reporting to the Head of Insight – Brand Tracking & Campaign Evaluation (who is based in Denmark), this newly created role will support the management of our brand health tracker and marketing campaign evaluation across all our markets globally. The role will be responsible for the day-to-day management and delivery of our brand tracking and campaign reporting across the regions. 

Essential skills & experience you will offer:

• Proven experience managing brand health and creative campaign tracking projects
• Skilled in summarizing market research into actionable insights

• Proficient in quantitative market research and data discussion with external agencies

• Experience in project management and multitasking, with strong stakeholder management skills, including external agency partnerships and building productive business relationships.

• The flexibility to work across different time zones, as many of your colleagues and stakeholders are in the UK and Northern Europe
• Excellent verbal and written communication skills
• A high degree of self-motivation, tenacity, and passion for problem-solving.
• Comfortable with a fast-paced environment and changing business priorities.
• Experienced user of PowerPoint, Excel

Desirable:

• Experience working in a similar position or in a Business-to-Consumer/B2C business (Retail, travel, Gaming, Leisure, Financial Services etc)
• Excellent understanding of various consumer research methodologies, including quantitative, qualitative, and desk research.
• Marketing qualification/degree with experience using KPI dashboards.
• Previous experience working in a global organization across different time zones, particularly with colleagues and stakeholders in the UK and Northern Europe.

Development pathway:

Within 3 months

• Onboard and meet colleagues and be introduced to stakeholders and the tracking agency
• Understand and use Brand Health Tracker and Campaign Evaluation tools
• Contribute to a user-friendly dashboard and learn about our regions and countries.

Within 6-12 months

• Manage Brand Health Tracker and Campaign Evaluation
• Understand industry, strategy, and brand management
• Support stakeholders with tracking and evaluation queries
• Provide insights for strategic and tactical projects, as well as identify new applications for insights.

About Us

Specsavers are rated the market leader for eye tests, the retailer of choice for contact lenses and one of the fastest growing hearing providers in Australia and New Zealand. We are on a continual mission to transform eye and hearing health by eliminating preventable vision loss and blindness, including Glaucoma and Diabetes, through improved prevention and early detection, as well as providing accessible and affordable hearing care.

At Specsavers we believe a diverse, inclusive, and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn’t fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life. Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/
Applicants for the role are required to have current working rights as per, relevant government legislation.