This is what we live by
What drives us & what we promise
We built Specsavers around the idea that everyone should be able to afford glasses and have access to high-quality eye care. Over the years, we’ve always looked at the world around us to see how we could shape the future of eye care. Whether that is by working more closely with general physicians and eye doctors, or by bringing more enhanced optical services to our stores. We’ve grown, but haven’t lost sight of our purpose – it’s what everyone in our company aims for, every single day.
This is what drives us
To make a positive difference to the lives of all
This is what we promise
To use our compassion and expertise to help people feel good, cared for and smart
Our values
What drives us and what we promise, links effortlessly to our core value: treat people as we would like to be treated ourselves.
No matter if it’s about how we aim to top customer expectations with the quality of our services, how we commit to supporting our people to be the best they can be or how we provide equal opportunities to everyone – regardless of any differences.
We know that with the best people, we can comfortably reach our ambition to make eye care accessible to everyone. Not the easiest ambition, but guided by our values, we know we will make it.
Our customers
Always looking after our customers, putting them first and going the extra mile. We believe we can make a difference in people’s lives.
Our people
Continuous investments in our people, our stores and our infrastructure, to make sure our stores have the best possible support.
Partnership
Providing our store partners with clear strategic directions and the best support, so they can deliver the very best service to our customers.
Communities
Changing lives for the better – not only on our doorstep, also further afield. For us, it’s obvious that we give something back to the communities we work in.
Results
We celebrate success, but we don’t dwell on it – and we never think we have got where we need to be.
