This is what we live by

Our purpose

Passionate about our purpose

No matter if it’s about how we aim to top customer expectations with the quality of our services, how we commit to supporting our people to be the best they can be or how we provide equal opportunities to everyone – regardless of any differences. We know that with the best people we can comfortably reach our ambition to make eye and hearing care accessible to everyone. Not the easiest ambition, but guided by our values and the great people across our business, we know we will make it.

Our purpose

Making a positive difference to the lives of all.

Our promise

To use our compassion and expertise to help people feel good, cared for and smart.

Our mission and values

Our mission: Together with our partners, to passionately provide best value optometry, audiology and other healthcare services to everybody, simply, clearly and consistently, exceeding customer expectations every time.

Our values: Treat people as we would like to be treated ourselves – passionate about:

At Specsavers, everybody is somebody

As a business operating in many markets around the world, we believe diversity brings benefits for our customers, our business and our people. We want to build a connected workforce that reflects the communities in which we work and the customers we serve. Different ideas and perspectives help us innovate, manage risk, and grow the business in a sustainable way – Specsavers celebrates difference.

Building the agenda

Our global programme of diversity and inclusion activity is supported by local action groups, that aim to make sure everyone feels included and can help Specsavers to address internal challenges and opportunities.

Challenging our biases

We are focused on establishing a shared understanding of how bias can play out in the workplace and the decisions we are making. It is a critical step in our diversity and inclusion journey and is critical to changing behaviours.

Data and reporting

How we gather, manage and access our global people data is fundamental to our commitment to transparency with our inclusion programme.

View our 2019 gender pay gap report

Tell us what you live by

Join Specsavers
Watch film