As our Product Specialist, you’ll be part of a team responsible for continuously improving how our digital products deliver real value to the business. You’ll work at the heart of where technology meets day-to-day operations — helping to turn complex challenges into practical, impactful solutions. 

You’ll be the go-to expert on your product(s), ensuring they support our business needs today and evolve to meet the needs of tomorrow. You’ll collaborate across technology and business teams to drive high-quality, fit-for-purpose solutions. 

Your primary tasks and responsibilities include, but are not limited to: 

• Acting as a subject matter expert on your product’s functionality, integrations, and role in business processes 

• Translating business needs into clear, structured requirements and user stories for technical teams 

• Supporting backlog refinement and sprint activities to ensure product priorities are well understood and deliver real value 

• Collaborating with testers and developers to define and validate acceptance criteria and usability 

• Maintaining strong working relationships with vendors and third-party providers, ensuring quality and alignment 

• Helping document key product knowledge and communicating upcoming changes across teams 

• Ensuring transparency and shared understanding between technical and non-technical stakeholders 

• Continuously contributing to improving team ways of working and product outcomes through knowledge sharing and reflection 

In the role of Product Specialist, you’ll report directly to the Technology Product Manager. 

Some occasional travel (2–3 times a month) within Northern Europe may be expected in this role. 

Your new team 

As a Product Specialist, you’ll be part of our Northern Europe Technology team – a diverse group of professionals including Scrum Masters, Technical Product Owners, and other digital specialists. Together, we support a wide range of digital solutions across five countries, collaborating closely to improve systems that enable our teams to deliver great customer care. 

Some of us have grown our careers within Specsavers, while others bring valuable experience from outside. What connects us is a shared focus on adding real value and making things work better – for our users, our customers, and our colleagues. 

We believe in flexibility, collaboration, and staying curious. You’ll join a team that works both remotely and from our regional support offices, where we make time to connect and learn from one another.  

• Join our global team of friendly, talented, and passionate colleagues. Enjoy a competitive salary package with perks such as pensions, (health insurance), free eye care vouchers, and more. 

• Grow in your role with free access to online learning, monthly one-on-one discussions with your manager, personalised development plans, and increased responsibility. 

• We offer a fun work environment with great coffee, laughter, table tennis tournaments, birthday surprises, holiday celebrations, virtual Friday quizzes, and more. 

Your qualifications 

We’re looking for someone with a curious mindset and a collaborative approach — someone who enjoys solving problems and turning complex needs into clear, workable solutions. If you’re proactive, thoughtful in your communication, and eager to make a difference, you could be a great fit. 

To thrive in this role at Specsavers, you’ll likely bring some of the following experience and skills: 

• Experience analysing business needs and supporting data-driven decisions 

• Comfortable working with external partners and managing vendor relationships 

• Able to translate requirements into clear, structured documentation 

• Confident communicating with colleagues across different teams and roles 

• Familiar with Agile ways of working and flexible to changing priorities 

• Understanding of system documentation and IT collaboration 

On a more personal note, being detail-oriented and open to learning is especially valuable in this role. We believe a pragmatic, inclusive mindset — focused on collaboration and continuous improvement — makes a real difference here. 

Your development 

Within 3 months, you’ll:   

• Be onboarded and build your network within Specsavers NE 

• Gain understanding of the company, the role and the expectations 

• Support/work on delivering value into our Business according to your Product roadmap and annual plan together with the Clinical Technology team 

Within 6-12 months, you: 

• Run, plan, and manage deliveries with the Clinical Technology team, business stakeholders, and vendors. 

• Understand your Product’s key functionality, integrations, and role in business processes 

• Can be the go-to-person for the product owner, the team, as well as external parties and/or vendors for details on the product.  

Further development: 

• We have a strong focus on your personal development plan to make sure that your competencies and skills continue to be best in class 

• You can choose a career path within Specsavers you perceive as your personal journey. 

• You can grow professionally in an organisation that recognises your skills and personality. 

Curious to learn more? Then apply today 

To apply, please send us your CV using the button below. We want to respect your time, so including an application letter is optional. Feel free to apply as soon as possible. 

Please avoid including any photos or references to your age in your CV. It contributes to a fairer and more unbiased assessment.  

We review CV’s and call in for interviews continuously and in standard, our recruitment process consists of a screening, 2-rounds of interviews including a personality assessment feedback.  

If you’re interested in learning more about the incredible team you’ll be joining and our shared goals as a family business, visit our pages: This is who we are, and This is what we do.