Become an optical or audiology assistant
Looking for a retail role with a difference? A place where you can follow your ambitions, learn in your own way and make a positive impact to people’s lives? Our optical assistants don’t just sell glasses. They’re experts in speaking about eyes and ears.
In this role, you’ll offer advice on style, guide our customers through our services and offers and make sure everyone can find a product that’s right for their needs. You’ll be the first face a customer sees and the last point of contact when they leave. And every day is likely to be a little different to the last.
Search for rolesWhat does the role involve?
You’ll find our stores almost everywhere, from the coast to the bush and the city. Each one as unique as the next, and as passionate about offering the best eye and hearing care. So, no two retail assistant roles are the same. For some you might focus on pre-screening – taking customers through their initial tests before they see an optometrist or audiologist. Or you could be dispensing – helping customers to find the right glasses for their needs. It really depends on the size of the store and the team around you.
What kind of training is on offer?
From day one, you’ll be guided through your Welcome to Specsavers induction. From here, you’ll start our retail assistant development pathway, where you’ll learn and then practice the skills and behaviours needed to support our customers. You can also complete a nationally recognised qualification in dispensing (that’s the part where we sell glasses or contact lenses). We also have leadership programs if you're looking to grow into a retail manager role or even one day, own your own Specsavers store.
