What we can do for you
At Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.
In 2025, we were proudly recognised as one of Australia’s Best Places to Work for the third consecutive year and ranked 12th on Fortune’s list of the World’s 25 Best Workplaces. Here’s a taste of just some of our perks:
- Quarterly bonus scheme
- Two free pairs of glasses each year
- On-site free parking
- Birthday, Volunteer, Professional Development and Paid Parental Leave
- Health & Wellbeing programs
- Fully funded social club – provides a wide range of activities throughout the year
So, if you like the sound of working for a company that’s dedicated to improving the lives of both their people and customers - we think you’d look good at Specsavers.
The Role & Team
We have an exciting opportunity for a highly skilled and experienced IT Business Analyst to join the Specsavers team on a 3-month fixed term contract. You will be available to start immediately.
In this role, you will partner closely with both business and IT stakeholders to elicit, analyse, and document functional and non‑functional requirements. You will translate business needs into clear, testable, and actionable requirements, define business rules, scenarios, and edge cases, and confirm priorities, dependencies, and impacts.
Working primarily with our HR and retail teams, you will be responsible for documenting current (“as‑is”) and future‑state (“to‑be”) processes across recruitment, payroll, and broader retail HR operations. You will identify opportunities for process improvement and support the delivery of effective, scalable solutions. Leveraging your strong Business Analysis background, you will operate within Agile and hybrid delivery environments, collaborating closely with IT Project Managers, vendors, and global stakeholders to support successful project outcomes. This role suits a proactive, autonomous, and detail‑oriented professional who enjoys working cross‑functionally and contributing to meaningful business change.
The ideal candidate will bring proven experience delivering HCM (Human Capital Management) initiatives, with the confidence and capability to drive business analysis activities independently while remaining aligned with broader project objectives.
What We Are Looking For:
- 10+ years’ experience in Business Analysis, with strong proficiency in Microsoft 365, Jira, Miro, Visio, and Confluence.
- Demonstrated experience working with HCM / HRIS platforms, with exposure to candidate onboarding systems considered a strong advantage.
- Proven ability to remain adaptable and delivery‑focused under pressure, with experience working across global and local teams, including third‑party vendors.
- Strong experience leading and facilitating requirements‑gathering workshops, capturing functional and non‑functional requirements, use cases, business process models, and screen mock‑ups.
- A collaborative team player with substantial experience partnering with Project Managers, and a solid understanding of the Business Analyst’s role within project delivery frameworks.
- Excellent communication, stakeholder engagement, and analytical skills, combined with a high level of attention to detail and creative problem‑solving ability.
- Desirable: Hands‑on experience with HR systems such as SAP SuccessFactors, HROnboard, or UKG/Kronos.
About Us
At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn't fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.
Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do, ensuring our people feel good, cared for and smart. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/
Applicants for the role are required to have current working rights as per, relevant government legislation.
