What can we do for you
At Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.
In 2025, we were proudly recognised as one of Australia’s Best Places to Work for the third consecutive year and ranked 12th on Fortune’s list of the World’s 25 Best Workplaces.
Here’s a taste of just some of our perks:
Quarterly bonus scheme
- Two free pairs of glasses each year
- On-site free parking
- Birthday, Volunteer, Professional Development and Paid Parental Leave
- Health & Wellbeing programs
- Fully funded social club – provides a wide range of activities throughout the year
So, if you like the sound of working for a company that’s dedicated to improving the lives of both their people and customers - we think you’d look good at Specsavers.
The role & Team
Are you a transformational retail leader ready to make a real impact? The Director of Central Operations is a key member of the ANZ Leadership Team, accountable for leading retail senior leaders, driving large scale store transformation projects, and delivering measurable improvements in productivity, profitability, and customer experience across our Australia and New Zealand network.
What you will do
- Lead, coach, and inspire senior leaders to execute strategies that empower stores and partners.
- Drive major operational, digital and technology‑enabled transformation initiatives, from planning to execution, ensuring lasting impact on performance and operational excellence.
- Deliver the ANZ retail annual plan, aligning projects and initiatives with business goals and Specsavers values.
- Identify opportunities to lift bottom-line productivity and implement meaningful performance improvements.
- Collaborate across leadership and support office teams to remove barriers, foster innovation, and deliver results.
- Contribute at an enterprise level to the ANZ annual plan, ensuring future‑focused outcomes for our partners, teams and customers
What you’ll bring
- Proven director-level retail operations experience in complex, fast-paced environments, with strong commercial acumen and financial experience. Retail, healthcare, or franchise experience highly desirable.
- Expertise in leading multi-disciplinary and remote teams
- Demonstrated ability to lead and influence senior leaders, setting clear direction, building capability and driving execution through periods of change and ambiguity
- High level of digital and technology literacy, with confidence leveraging data, systems and modern retail tools to improve decision‑making and operational effectiveness.
- Exceptional stakeholder leadership, with the ability to build trusted, collaborative relationships across diverse teams and support functions.
- A values‑led leadership approach, combining pace and accountability with a strong focus on people, partnership and long‑term sustainability
About Us
At Specsavers, our purpose is simple but powerful: to change lives through better sight and hearing. What many people don’t realise is that we are a global healthcare business, operating in multiple countries and supporting millions of customers every year.
Specsavers are rated the market leader for eye tests, the retailer of choice for contact lenses and one of the fastest growing hearing providers in Australia and New Zealand. We are on a continual mission to transform eye and hearing health by eliminating preventable vision loss and blindness, including Glaucoma and Diabetes, through improved prevention and early detection, as well as providing accessible and affordable hearing care. We are also proudly a Partnership, owned and run by the optometrists, audiologists and professionals who work within our business. This unique model shapes our culture, we care deeply about long-term impact, doing the right thing, and making decisions that benefit our people, our customers and our communities.
We believe a diverse, inclusive, and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn't fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.
Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/
Ready to Apply? Step into a role where your leadership shapes the future of Specsavers stores and drives real transformation across ANZ. Please apply with you CV by the 1st April. Applicants for the role are required to have current working rights as per, relevant government legislation.
