Retail Assistant / Clinic Manager
Location: Coffs Harbour Central, Coffs Park Beach, NSW
Employment Term: Part Time 20-25 hours per week – Flexible!
About the role
As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support.
You will also have the opportunity to progress from a Retail Assistant into a Retail Clinic Manager through our comprehensive training program.
This is a Part-Time position, working 20–25 hours per week, Monday to Friday, with shifts of approximately 5–6 hours per day. We welcome applicants seeking flexible working arrangements, including shorter workdays spread across the week. You will also have the opportunity to work across our three stores—Coffs Harbour Central, Coffs Park Beach, and Grafton on occasion, offering a varied and dynamic working environment.
Key Duties:
- Provide exceptional customer service and build lasting positive relationships
- Perform hearing screening and hearing aid maintenance (full training provided)
- Schedule appointments through the Simply Hearing system
- Manage administrative duties
- Liaise with store partners and ensure smooth flow of daily clinic operations
- Lead training with the retail team as an audiology champion of the store
To be successful in this role, you will possess the following:
- Passionate about making a meaningful impact on the lives of others
- Previous experience in a fast-paced retail/customer service environment
- Previous experience in Audiology or allied health is desirable but not required
- Strong interpersonal and communication skills, with empathy towards others
- Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
- Committed towards continuous learning and development. Full Audiology training provided!
Benefits & Perks
- Flexible working arrangements – grow your career and enjoy your lifestyle!
- Two Free pairs of glasses per year!
- Birthday and Volunteer Leave
- 30% Family & Friends discount for glasses
- Health & wellbeing support through our Employee Assistant program
- Access to Specsavers Perks with 500+ popular retailers
- Permanent opportunity offering job stability and career progression
About Specsavers Audiology
Specsavers Audiology is transforming the hearing care industry by making hearing aids more affordable and introducing transparent pricing, removing barriers that have traditionally prevented many people from accessing the help they need. As part of the team, you’ll be supporting community members improve their hearing health in a welcoming, retail-based environment.
We’ve proudly ranked among Australia’s Top Ten Best Places to Work for two consecutive years – and we’re on a mission to become number one.
Apply now!
If you’re excited about the opportunity to join our team and expand your career in the audiology sector, we encourage you to apply now!
If you have any questions about the role, please email
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As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support.
Salary
Competitive
Location
Maroochydore, Queensland, Australia
Contract Duration
Permanent
Area of Interest
Audiology Assistant
Location
Maroochydore
Description
Retail Assistant / Clinic ManagerLocation: Maroochydore, QLD Employment Term: Part Time 3 days per week About the role As the first point of contact for audiology customers, you’ll handle enquiries in
Reference
sf-88735-1
Expiry Date
01/01/0001
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Salary
Location
Allenstown, Queensland, Australia
Contract Duration
Permanent
Area of Interest
Audiology Partner
Location
Allenstown
Description
What if you could own your own audiology business – with the support of Specsavers? At Specsavers, our Joint Venture Partnership model empowers ambitious clinicians to take ownership of their future.
Reference
sf-88903-1
Expiry Date
01/01/0001
View job