From Pathway to Partnership! Rob Devonport's story

Introducing Robert Cockerell
Retail Store Partner at Specsavers Devonport

With over eleven years at Specsavers, Rob’s career has been anything but linear and that’s exactly what makes his journey so inspiring. Starting as a casual team member, Rob built his foundation on the shop floor before stepping into a part-time role while raising his family. That time offered valuable perspective, reminding him of the importance of balance and personal growth. In 2022, Rob returned to management with renewed energy and focus, and it was then that his ambition to become a Partner truly took shape. Now, having completed Intake 46 of the Pathway Program at Specsavers Burnie, Rob proudly steps into his new role as Retail Store Partner at Specsavers Devonport.

Here’s what he had to say about Pathway…

I had always known that the Pathway Program was something I wanted to do, but after discussions with my store partners and RRM, I decided to complete my Certificate IV first. At the time, it felt like the right step for me, even though it’s not essential for everyone. That qualification not only rounded out my technical knowledge as an optical dispenser but also gave me the confidence to make more informed decisions in store. While not required, it was good preparation for what was to come.

What was your greatest learning from Pathway?

If I had to name my greatest learning, it would be around leadership. For a long time, I held onto this idea of the “ideal leader”, someone with a clear set of traits who always knew the right answer. But the reality I discovered is very different. Leadership is not static; it’s fluid, shifting and adapting depending on the people and the situation in front of you. Specsavers stores are fast-paced and complex, and you quickly learn that being inflexible simply doesn’t work. Reading the room, pausing before responding, and choosing how to act makes all the difference. I also realised that leadership can’t be learned from a book alone, it comes from lived experience. Even after nearly twelve years in Specsavers, I still find myself learning something new every single day. That ongoing growth, and the challenges that come with it, are things I truly value.

Why would you encourage someone to do Pathway?

The Pathway Program itself was a transformative experience. On the surface, it equips you with the practical tools and resources to start thinking and acting like a director. But it does far more than that. It forces you out of your comfort zone, challenges your assumptions, and gives you opportunities to apply what you’ve learned in real time. Just as importantly, it connects you with others on the same journey. I was able to build meaningful relationships with people from all walks of life, learning from their unique perspectives and experiences. Having the support of my store directors and team made a huge difference as well, they encouraged me every step of the way. I was also fortunate to be in a unique position where I could spend time with both my incoming and outgoing business partners, while also getting to know my new Devonport team. That overlap created a smooth transition and a strong foundation for collaboration across stores.

Here’s what he had to say about Partnership…

Now, as a new partner, life feels both challenging and incredibly rewarding. There is no denying it has been an adjustment, the pace is relentless at times, and the responsibility is greater than anything I’ve experienced before. But at the same time, it is deeply fulfilling. I’ve enjoyed finding my rhythm, being able to influence change, and having a voice in shaping the direction and vision of the business. There is something very energising about seeing decisions translate into real outcomes and knowing that you’re making a tangible impact. I’ve also been fortunate to have unwavering support from fellow partners, colleagues, my team, and members of the RST. Their encouragement has made the journey less daunting and far more enjoyable.

What have you found most difficult going into Partnership?

Looking back, the hardest part was not the workload or the challenges of the role itself, it was navigating the self-doubt along the way. There were moments where I questioned whether I was ready, whether I had the skills, or whether I could truly succeed. But those moments of doubt pushed me to grow. They reminded me that resilience is built in discomfort, and that leadership is about stepping up even when you don’t feel 100% ready.

What would you say to someone wanting to step into partnership?

Partnership, for me, is the culmination of many years of learning, adapting, and building relationships. It has been shaped by the people I’ve worked with, the challenges I’ve faced, and the opportunities I’ve been given. The road hasn’t always been smooth, but standing where I am today, I can honestly say it has absolutely been worth it

If you are interested in joining the Pathway Program and becoming a Specsavers Store Partner please reach out to Pathway Program Consultant, Wiki Watling, on 0472 273 258 or wiki.watling@specsavers.com to learn more!