Customer service apprenticeship
What is a customer service apprenticeship?
Are you a driven and motivated people-person? Feel like you’ve got what it takes to excel in customer service? For our customer service apprenticeships, we need friendly, enthusiastic people who’ll be helping our customers either over the phone or face to face. You’ll spend 12 months honing your customer service skills, and at the end, you’ll be a fully-fledged Level 2 Customer Service Practitioner.
What’s on offer and what will I gain?
Day in the life of a customer service apprentice
“For the future, I see myself developing in Specsavers. Since qualifying, I am now training to be an optician assistant and fully understand the dispensing side of the organisation. So far I have loved every minute of it and cannot wait to learn more. I am forever thankful for Specsavers giving me the opportunity to learn and become a part of the organisation.”
Customer Service Apprentice, Birkenhead Specsavers
Our customer service apprenticeship
How to sign up?
Learn more about Specsavers apprenticeships
Why are apprenticeships so important to us?
The role of our Apprentices Coach
Allissa on the qualities that make a Specsavers apprentice
Becca tells us about the support apprentices get in store