Admin/Call Centre Assistant

So, what does it take to be a successful Admin/Call Centre Assistant? You’ll be organised and equipped to tackle a variety of tasks, including answering calls, updating & filing records, processing invoices and sending out correspondence. The aim is to provide a top-notch administrative service that will support the store’s success.

We’re looking for someone to join our friendly team, who is able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy & attention to detail. An organised, pro-active approach is key – we are looking for someone who wants career progression! 

Our business  

Based in Morningside, Edinburgh, with fantastic bus links, our store is platinum employer accredited and is a previous winner of technology practice of the year.

What’s on offer?  

• Salary: up to £30,000
• Working hours: 40 hours per week 
• 28 days leave (includes Bank Holidays)
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
   

So, you’re an organised, proactive person, passionate about doing a great job and offering the best customer service?  Sounds like you’d be a great fit here.  As a Call Centre/ Admin Assistant in Specsavers, you will ideally have some call centre/telephony experience. You will also need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.  

We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.  

If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt so apply today!