Administration Assistant

What we’re looking for

• Previous telephony and administration is advantageous but not essential
• High level of customer service experience
• Excellent Organisational skills
• Excellent telephone manner
• Desire to learn and progress
• Friendly persona

What will my role involve?

• Be organised and equipped to tackle a variety of tasks
• Responsible for all aspects of optical administration of NHS forms
• Answering calls, Triaging appointments and general customer queries
• Updating & filing records, managing clinics & appointments

The aim is to provide a top-notch administrative service with the customer at the focus of all you do, which in turn will support the store’s success.

What’s on offer

• Competitive salary DOE
• Part-time, permanent (22.5 hours per week)
• 28 days' annual holiday (pro rata)• Eyecare & Hearcare discounts for you and your family
• An additional paid day off for your Birthday
• Free parking
• Ongoing training, development and leadership support
• WeCare, a free, confidential wellbeing support service
• Complimentary subscription to the Headspace app
• Specsavers Perks which gives you access to additional savings on groceries, travel, gym memberships and everyday spending
• Auto-enrolment into a Workplace Pension scheme