Administrator

Specsavers. A household name and a Highstreet staple. And you could be part of the team.    

As an Administrator at Specsavers, you’ll be organised and equipped to tackle a wide variety of tasks. This includes all aspects of hearcare administration such as triaging patients, answering calls and general queries, updating and filing records, managing appointments, banking, through to repairs to hearing aids, and other key operational duties. The aim is to provide a top‑notch administrative service that supports the store’s overall success.  

Our store   

The Specsavers Redhill store is a vibrant and well‑established optical and hearcare hub, located on Central Parade in the heart of the town. The team provides a comprehensive range of clinical services, including hearing tests, hearing aid advice, and ear‑wax removal, delivered by qualified audiologists committed to offering the highest standard of ear‑care expertise. The store also benefits from a dedicated Specsavers Hearcare Centre, offering specialist support for customers seeking hearing solutions and ongoing aftercare. The store is perfectly positioned just a 4‑minute walk from Redhill Train Station, and easily accessible via local bus routes. For those travelling by car, the store sits close to several convenient parking options offering quick and practical access for both customers and colleagues. With its strong reputation for customer care, accessibility, and professional service in both optical and audiology fields, Redhill is an excellent environment for candidates looking to grow their career in a supportive, patient‑focused setting. 

Our team   

The Redhill Specsavers store is recognised for its friendly, professional, and customer‑centred team, who consistently deliver a high standard of care across both optical and hearing services. The clinical team, including both optometrists and audiologists, is commended for providing thorough eye examinations and expert hearing‑care support, ensuring every customer receives personalised, high‑quality clinical attention. In the hearcare department, the team is recognised for offering reliable guidance, compassionate support, and tailored hearing solutions, helping customers feel informed and comfortable throughout their hearing‑care journey. The store is also supported by experienced leadership with deep Specsavers expertise, contributing to consistently high operational and customer‑care standards across the Redhill location. Overall, the team at Specsavers Redhill exemplifies the brand’s commitment to exceptional eye and ear care, combining professional expertise with a genuinely caring, community‑focused approach.   

What’s on offer?   

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary up to £13.21ph, depending on experience
• Part Time - 20 hours per week - 10am - 2pm - over 5 days, to include working a weekend day each week
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
• What we’re looking for?   

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Administrator. These include:   

• Strong organisational skills with the ability to prioritise workload
• Excellent attention to detail and accuracy
• Confident communication skills, both written and verbal
• Good working knowledge of Microsoft Office (Outlook, Word, Excel)
• Ability to work independently as well as part of a team
• Comfortable managing confidential information appropriately
• A proactive, “can‑do” approach to problem‑solving
• Strong customer service skills and a friendly, professional manner
• Good time‑management and the ability to meet deadlines
• Willingness to learn new systems and processes  

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. This job will close when it's filled, so don't delay, apply today!