Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference-making company? You’ve come to the right place.
You don’t need previous optical experience to succeed in this role—we’ll give you all the training you need. What is important is that you bring experience managing or leading a team, along with the confidence to guide others and deliver exceptional customer service. As long as you’re ready to lead by example and champion a customer-first mindset, you can make a difference as an Assistant Duty Manager at Specsavers Horsham. Alongside your hard work helping keep our store and team running like clockwork, we’ll support you to grow your skills even further than you thought possible. You’ll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don’t want to miss.
Our store
The Horsham Specsavers store occupies a prime town‑centre location on Worthing Road, surrounded by a vibrant mix of shops, cafés and essential services, making it a convenient and lively place to work. It is a large, well‑established practice with nine test rooms, positioning it as one of the most substantial optical and audiology locations in the area.
The store benefits from excellent public transport links: Horsham train station is just a five‑minute walk away, and several bus stops are located close by, ensuring easy access for both customers and colleagues. For those travelling by car, there are multiple convenient parking options nearby.
Known for its friendly, knowledgeable team and strong reputation for quality care, the store plays an important role in meeting the town’s growing demand for accessible optical and hearing services.
Our team
The Horsham Specsavers team is known for being a friendly, supportive and highly collaborative group, with a mix of experienced clinicians, optical assistants and retail colleagues who pride themselves on delivering great customer care and creating a positive working environment. The store culture is fun and people‑focused, with plenty of opportunities for connection across the wider local business. Each year, the Horsham team joins up with the three neighbouring Specsavers stores for both a summer party and a Christmas celebration, giving everyone a chance to unwind, celebrate achievements and strengthen relationships across all four teams. With a strong sense of camaraderie, shared purpose and a genuinely welcoming atmosphere, the staff in Horsham make it a brilliant place to build your career.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary package up to £33,000 per annum
- Full Time - 40.5 hours, to include weekend working
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What you’ll be responsible for:
- Helping to lead and motivate the team on the shop floor, ensuring an exceptional customer experience at all times
- Carrying out regular 1‑2‑1s, supporting training needs, and coaching team members to grow and develop
- Being a confident front‑of‑house presence, keeping the shop floor running smoothly (no dispensing involved)
- Supporting the management team with key operational tasks, contributing to smooth day‑to‑day store performance
- Taking ownership of rota planning, ensuring the right people are in the right place at the right time
- Championing a positive, people‑focused culture—this role is perfect for someone who is naturally great with people and enjoys helping others succeed
What we’re looking for?
- Great communicator
- Experience in managing teams
- Eye for detail
- Be flexible and adaptable
- Passionate people person
- Organised
- Hard worker
Find out more
If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. We can’t wait for you to apply!
