Banking Services Team Leader

Lead the team that keeps Specsavers moving.

At Specsavers, we change lives every day through better sight and hearing. Behind the scenes, there’s a fast‑paced, highly trusted financial operation making sure our partners and businesses can focus on what matters most. This is where you come in.

We’re looking for an experienced Payments Team Lead to step into a pivotal role within our Banking Services department. This is a role for someone who thrives on responsibility, enjoys leading from the front, and takes real pride in delivering a flawless service in a deadline‑driven environment.

You’ll be at the heart of our daily banking operations, owning the end‑to‑end delivery of payments across the UK, Ireland and the Netherlands. From managing complex, multi‑currency payments to overseeing direct debits and supplier payments, you’ll ensure everything is processed accurately, on time and with the highest level of control. As the main point of contact for our external banking partners, you’ll build strong, trusted relationships and confidently handle anything that comes your way.

But this role isn’t just about processes and payments - it’s about people.

You’ll lead and develop the Payments team, managing day‑to‑day workflow, holding one‑to‑ones, setting objectives and supporting professional growth. You’ll take time to truly understand how data and payments flow through the business, spotting risks, identifying training needs and driving continuous improvement alongside your manager and the wider leadership team.

If you enjoy analysing data, improving controls and helping shape how a team operates, you’ll feel right at home here. You’ll also support recruitment, onboarding and training new team members, helping to build a team that’s confident, capable and proud of what they deliver.

This is an exciting step for someone with strong banking or treasury experience at a supervisory level, a deep understanding of payments best practice, and the confidence to make decisions under pressure. You’ll bring excellent communication skills, a calm and adaptable approach, strong attention to detail and a genuine customer‑focused mindset. Experience working with deadlines, compliance and external stakeholders will be second nature to you, and if you already know Specsavers, even better!

In return, you’ll join a purpose‑driven business where your impact is visible every day, your voice is valued, and your development is supported as we continue to grow.

If you’re ready to lead, influence and make a difference - we’d love to hear from you.

This role closes on Friday 8th May 2026. Don't delay your application, apply now – you'll be glad you did.