Brand Reputation Manager

Ready to help protect and elevate the reputation of Specsavers through thoughtful PR, strong stakeholder relationships and impactful community engagement?

As Brand Reputation Manager – 12 – 14-month FTC, you’ll join a team dedicated to protecting and elevating the Specsavers brand, using smart, creative communications and PR to build trust, spark interest with new audiences and strengthen awareness, loyalty and talent attraction across the business.

You’ll support the Brand Reputation Lead with day‑to‑day reputation management, including press office enquiries and store‑related issues. You’ll also work closely with the Community Support Manager, helping them handle customer queries, complaints and reviews with care and clarity. A key part of your role will be leading the Corporate PR Plan for Specsavers in Guernsey, ensuring the business is represented positively through ongoing press office activity, sponsorships and well‑executed events that truly connect with the community. Work closely with the Senior Brand PR Manager to deliver ongoing insights on local reputation and brand tracking throughout the year, ensuring share of voice and reputation remains high, especially with the introduction of new competitors in 2025.

You’ll take ownership of building our reputation on the island, helping us attract and retain talented colleagues by managing local sponsorships, charity partnerships and always‑on media relations. This includes frequent review of these partnerships, being the main point of contact to ensure Specsavers is getting the most out of the agreements. You’ll also work alongside other internal departments to deliver and complete necessary requirements for all partnerships. You’ll plan and deliver major events such as the annual Liberation hangar balls and tea dance, the Specsavers Youth Games, working confidently with external stakeholders while managing many simultaneous moving parts. You will also take ownership of the local corporate budget, ensuring all partnerships are accounted for, new approved activity is included, and events spend comes in within allocation.

Alongside this, you’ll support the Press Office Lead, handling incoming enquiries with confidence and directing them to the correct stakeholders. This includes managing the press office inbox, ensuring every query is logged accurately, responses are tracked and deadlines are met, all while keeping the workflow running smoothly by filtering out spam and maintaining clear, organised records. You will also cover for the Senior Brand PR Manager when required, organising weekly PR activity and measurement reports, working alongside the external measurement agency.

We’re looking for someone with excellent writing skills, with the ability to craft, proof and refine clear, accurate and engaging content. Your clear, confident communication and event management skills will help you connect easily with teams across the business and develop strong working relationships. Strong attention to detail and a high level of accuracy will be essential. You’ll be highly organised, comfortable juggling multiple priorities and able to keep things running smoothly even when the pace picks up.

This role involves some flexibility, with occasional evening and weekend work to support key events.

The start date for this position is end of April 2026.

This role closes on 19^th February 2026: however, we may close the advert sooner if we get inundated with high-quality applications. So don’t delay your application, apply now and help us shape the future of CRM marketing #LI-GP1

1