Clinical Assistant

Specsavers Royston

Join our team as an Clinical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous expertise will be truly valued and where you’ll be given the opportunity to thrive.

The main aim of this role is to ensure that all customers who are visiting for an appointment are seen quickly and efficiently, helping to maintain a smooth journey throughout their visit.

As the first point of contact for each patient, your role is essential to uphold the efficient running of the clinic and guarantee the best customer experience.

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

Main Responsibilities 

• Ensure clinics are managed resourcefully
• Pre screening & field testing 
• Keep waiting times to a minimum & manage handover
• Review clinic performance & plan ahead
• Assist with spectacle collections
• Clinical Admin 
• Repairs and Collections 

What’s on Offer? 

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: 

• Full time - 40 hours hours include weekend working 
• Salary - £27,000 - £28,000 depending on experience 
• 28 days holiday & an additional day off to celebrate your birthday
• Pension contribution
• Specsavers Perks – our discounted benefits scheme
• Annual subscription to the “Headspace” app
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Clinical Assistant. These include:  

• Passion for providing excellent customer service and making customers’ lives easier  
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.  

This includes: 

• Previous experience in a fast-paced customer service environment.  

Checked all the boxes? Now’s the perfect time to apply!