CRM Marketing Executive

Ready to shape customer engagement through data-driven marketing?

As a CRM Marketing Executive – up to 8-month FTC, you’ll own and support Campaign Managers in implementing campaigns across the channels of direct mail, SMS, and email, engaging, retaining, and growing our customer base across Optics, Audiology, and Domiciliary services. You’ll proofread and check communications to ensure accuracy before they reach customers and collaborate across product areas such as Optics Recall and potentially Contact Lenses and Audiology.

You’ll respond to CRM-related queries from stores and customer service, manage opt-out requests, and keep communication flowing smoothly across teams. You’ll lead or support campaign implementation, briefing creatives and developers, managing timelines, and tracking performance to drive continuous improvement.

Your role will include approving campaign copy and artwork, support store changes such as openings and relocations, and managing purchase orders and invoices. You’ll build strong relationships with stakeholders, keep them informed, and contribute to central marketing updates.

We’re looking for someone with CRM or marketing experience, ideally familiar with tools like Adobe Campaign, Power BI, and Google Analytics. You’ll need to be proactive and confident working with data, turning insights into impactful actions. Your ability to communicate clearly will help drive collaboration, keep projects on track and keep everyone aligned. 

This role closes on 13^th August 2025: however, we may close the advert sooner if we get inundated with high-quality applications. So don’t delay your application, apply now and help us shape the future of CRM marketing.