Customer Service Assistant

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Customer Service Assistant (known as a Trainee Optical Assistant in Specsavers World) could be perfect for you.  

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.  

Our store

Burnham-On-Sea, Somerset 

Our team 

Training provided by a friendly and welcoming team with fantastic progression opportunities - Cert 3, Cert 4 (BTech equivalents)

What’s on Offer? 

Saturday and Sunday hours - 16 hours a week

Starting salary of £8.80 - £11.64 an hour depending on age and experience 

In store discount

Friends and family discount

Excellent progression opportunites

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. 

These include:  

• Passion for providing excellent customer service and making customers’ lives easier 

• Great teamwork 

• A good initiative 

• Confidence in using IT systems 

• Excellent communication and listening skills 

• Prepared to step out of your comfort zone and try something new 

• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.  

This includes: 

• Previous experience in a fast-paced customer service environment 

• Experience in optics or Audiology business 

• Basic knowledge/experience of optical and/or Audiology terminology.  

Checked all the boxes? Now’s the perfect time to apply!