Customer Service Assistant

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Customer Service Assistant role (known as a Trainee Optical Assistant in Specsavers world) could be perfect for you.  

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.  

Our store

Specsavers Weymouth is based in the busy and vibrant centre of this glorious seaside town with great transport links and walking distance from the beautiful beach.

Our team 

All training provided by a friendly, professional and welcoming team with fantastic progression opportunities - Cert 3, Cert 4 (BTech equivalents) are encouraged and supported.

What’s on Offer? 

• Guaranteed hours - 40 hours a week, with weekend days forming a part of these hours
• Starting salary up to £12.91 an hour depending on experience
• An additional day off for your birthday to celebrate you!
• Enhanced parental leave  
• Wellbeing app subsription to support you - Headspace App
• Medical informaiton and support - WeCare access
• Excellent progression opportunites
• Working for a certified "Great Place to Work" company: Working at Specsavers | Great Place to Work® UK 

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. 

These include:  

• Passion for providing excellent customer service and making customers’ lives easier 
• Great teamwork 
• A good initiative 
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.  

This includes: 

• Previous experience in a fast-paced customer service environment 
• A desire to learn, develop and grow a career  

Checked all the boxes? Now’s the perfect time to apply!