Customer Service Representative (Telephone)

Customer Service Representative (Telephone)

Specsavers Glasgow Forge

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this role could be perfect for you.    

As a Customer Service Representative, you don’t need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.    

Our store   

Based in Glasgow Forge Shopping Centre, our store has free parking

What’s on offer?   

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary up to £12.41 per hour
• Great bonus scheme
• Full time - 39 hours with weekend working
• Free parking
• Specsavers Perks – our discounted benefits scheme
• Extra day off for your birthday
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Discounted hearing and eyecare benefits
• Enhanced sick pay (after a year or service)
• Enhanced pay for family leave (Maternity/Paternity etc)

What we’re looking for?   

If this is still sounding like a bit of you, we do need you to have a few skills to get started. These include:   

• Prioritise tasks and efficiently manage a changing workload
• Maintaining accuracy & attention to detail.
• To have an organised, pro-active approach is key – a skilled Administrator who’s flexible and understands the changing needs of the store.

Find out more   

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.    

Checked all the boxes? Now’s the perfect time to apply!