Frames Order Administrator

Specsavers is a household name and a high street staple, and now you could become part of our team.

We're looking for an organised and proactive Administrative Assistant to support the smooth running of our stores. This is a varied role where you'll play a key part in delivering excellent service to our customers while providing vital administrative support to the wider team.

As our Administrative Assistant, you'll be responsible for managing incoming orders, contacting patients regarding collections and appointments, updating and maintaining records, and ensuring orders are prepared for timely collection.

 You'll also provide general administrative support across both our stores and help deliver an outstanding customer experience. This position will be based across both our Kingston Upon Thames and Surbiton stores, with time spent at each location throughout the week. Any travel costs incurred between stores as part of your role will be fully covered.

What’s on Offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:  

• Salary - £8.20 - £12.91 
• 22.5 hours per week to include weekend working  (4.5 hours per day across 5 days) 
• Additional day leave for your birthday!
• Pension contribution   
• Annual subscription to the “Headspace” app  
• WeCare – UK confidential employee helpline  
• Outstanding clinical and professional development opportunities  
• Access to latest clinical technology and equipment  
• Working for a certified "Great Place to Work" company

What we’re looking for?  

Some of the skills we’re looking for include:  

• Excellent organisational skills 
• Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone
• Previous admin experience 
• High level of interpersonal skills with the ability to build working relationships with a wide range of people

Find out more  

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.