Head of Strategic Development

Are you ready to help us embrace digital innovation and shape our future customer experience? Specsavers is on the lookout for a transformational thinker to join us as a Head of Strategic Development. This is your chance to contribute to the transformation activity that will make a lasting impact on our journey to revolutionise the customer experience.

Imagine a role where your strategic insights and passion for digital technology come together to shape groundbreaking future customer experiences. At Specsavers, we are committed to changing lives through better sight and hearing, and we need a dynamic leader to help us achieve our committed goal to transform our customer experience.

As a Head of Strategic Development, you will collaborate with key stakeholders across our Group Functions and Regions to develop and validate our future blended customer experience. You will provide a key role in defining our vision, principles, targets, and customer journeys, understanding how digital advancement can bring innovative ideas to life. Your role will be pivotal in driving differentiation and sustainable growth, ensuring that our customer proposition remains cutting-edge and commercially viable.

We are looking for a high-potential, customer-focused leader who lives and breathes customer experience. You will provide thought leadership, question the status quo, and support the development and validation of initiatives that deliver the best outcomes for our customers, colleagues, partners, and the business. Your ability to navigate between high-level strategic planning and detailed execution will be crucial in embedding these initiatives within our transformation programs.

If you have a strong background in customer strategy, digital innovation, and retail experience, and are obsessed with new trends and forward-thinking solutions, we want to hear from you. Join us at Specsavers and be part of a team that is dedicated to ensuring Specsavers future continues to thrive.. Apply now to become a Head of Strategic Development and guide the way in shaping the future of Specsavers.

Ready to make a difference? Apply today and let’s create a future where every customer is loved and valued.