Hearcare Administrator

So you’re an organisation expert wanting to take your career to the next level? Our Administrator role could be perfect for you.  

As an administrator at Specsavers, you’ll be a key part of our Audiology business. You’ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you’ll always put the customers first. 

Our business 

Located in the heart of Guildford our Specsavers store is a vibrant, modern, and welcoming environment where exceptional customer care and clinical excellence come first. With excellent transport links—including a short 7‑minute walk from Guildford Train Station, just 3 minutes from Friary Bus Station, and convenient access via Guildford’s Park & Ride services from Artington and Merrow, which offer bus services into the town centre—the store is perfectly placed for both customers and colleagues.

Our optical and hearcare services are supported by the latest technology and a highly skilled team, offering everything from full diagnostic hearing evaluations, tinnitus support, to repairs and maintenance, ensuring personalised audiology care for every customer. This strong clinical offering, combined with our friendly culture and outstanding local reputation, makes Guildford an exciting and rewarding place to grow your career.

Our team  

At Guildford Specsavers, we’re more than just a store – we’re a close-knit team passionate about delivering outstanding eye and ear care. Our Hearcare team sits at the heart of what we do - from our warm and welcoming front‑of‑house colleagues to our highly skilled audiologists and hearing care specialists, everyone plays a vital role in creating a reassuring, personalised experience for every person who walks through our doors. You’ll be joining a fantastic, friendly team who love what they do and always look out for one another. Whether you’re taking your first steps into audiology or looking to develop and grow your Hearcare career, you’ll feel right at home in our welcoming, people‑focused store.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary of £12.50ph
• Full-time (37.5) or part-time hours available, including school‑hour options, with 1 weekend day each week required
• Free gym membership at Puregym
• Plus monthly bonus
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for? 

• Excellent administration and organisational skills 
• Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone
• Team player with a positive can-do attitude 
• High level of interpersonal skills with the ability to build working relationships with a wide range of people
• Previous experience of working within an audiology/optics environment desireable but not required

In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you.