Identity and Access Management Engineer

At Specsavers, we’re here to change lives through better sight and hearing. We do this by delivering outstanding value, being loved by every customer, and creating a place where all colleagues are proud to belong as we grow our business.

Our IdAM Platform Team plays a vital role in this mission. We deliver global Identity and Access Management (IdAM) and Customer Identity and Access Management (CIAM) services that enable secure, seamless access for employees and customers alike. By integrating enterprise applications and services using tools like SailPoint ISC, CyberArk, and Microsoft Entra ID, we support a more productive workforce, enhance customer experience, and drive better business outcomes.

We’re looking for an experienced IdAM Engineer to join our team. In this role, you’ll be at the forefront of integrating enterprise applications into our identity platforms. You’ll collaborate with technical teams, vendors, and stakeholders to ensure secure, frictionless access across the Specsavers estate. Your responsibilities will include developing and maintaining robust IdAM and Privileged Access Management (PAM) solutions, supporting Joiners, Movers, and Leavers (JML) processes, and contributing to the design and implementation of Role-Based Access Control (RBAC) strategies. You’ll also help shape our IdAM roadmap, drive continuous improvement, and ensure alignment with security policies and compliance standards.

You’ll configure and enhance our IdAM toolsets, provide expert consultancy across the business, and oversee third-party technical implementations. You’ll support incident investigations, contribute to roadmap prioritisation, and lead improvement initiatives. Your work will involve developing and monitoring IdAM services, collaborating with IT and business teams to advocate for strong controls, and working with architecture teams on solution designs. You’ll also be hands-on with SailPoint ISC, Entra ID, Active Directory, and various operating systems, while supporting usability and performance testing and providing 2nd and 3rd line support.

To succeed in this role, you’ll bring proven experience as an IdAM engineer, with a strong track record in operating and developing IdAM tools. You’ll have end-to-end experience of IdAM programmes, a deep understanding of JML processes, and familiarity with both on-prem and cloud-based solutions. You’ll be confident working with stakeholders, translating technical concepts for non-technical audiences, and driving pragmatic, iterative improvements. Experience with enterprise systems like ServiceNow and SuccessFactors, as well as QA testing, will be a plus. Most importantly, you’ll embody Specsavers’ values and behaviours, contributing to a culture of excellence, inclusion, and innovation.