Lead IDAM Engineer (Customer)

Are you passionate about transforming lives through better sight and hearing? Specsavers is looking for a dynamic Lead IAM Engineer (Customer) to join our team and help us deliver outstanding value to our customers!

At Specsavers, our mission is to change lives through better sight and hearing by delivering outstanding value and creating a place where all colleagues are proud to belong. Our IdAM Platform Team is dedicated to delivering a global identity & access management (IDAM) and Customer identity & access management (CIAM) service that delivers outstanding value, enables frictionless access while increasing security.

As a Lead CIAM Engineer, you will combine advanced technical expertise with leadership responsibilities. You will lead the development, implementation, and maintenance of effective Customer Identity and Access Management (CIAM) solutions that ensure the confidentiality, integrity, and availability of customer data while providing a seamless experience across all touchpoints. You will manage third-party partner and vendor relationships, fostering collaboration and ensuring that technical decisions align with CIAM standards and best practices. This role combines your technical and leadership capabilities to drive initiatives that improve Specsavers CIAM posture globally, ensuring that customers have secure and frictionless access to the services they rely on.

In this role, you will lead CIAM related initiatives, focusing on customer identity management, access control, and authentication. You will collaborate with the architecture team to design and implement target state CIAM patterns and standards.

Your responsibilities will include overseeing all CIAM related work carried out by third-party partners to ensure quality delivery, security best practices, and alignment with business goals.

You will Develop and maintain CIAM roadmaps, aligning priorities with business objectives, security requirements, and customer experience needs. Additionally, you will foster a culture of continuous improvement within the team, identifying opportunities to enhance CIAM processes and services.

If you are ready to take on this exciting challenge and make a significant impact at Specsavers, we want to hear from you! Join us in our mission to change lives through better sight and hearing. Apply now to become our Lead IAM Engineer (Customer) and help us deliver outstanding value to our customers and colleagues!