Optical Assistant

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.  

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. 

Our store   

The Crawley Specsavers store, located in The Martlets shopping area, is a busy and well‑established optical and audiology hub offering comprehensive eye and hearing care to the local community. As a large store featuring 10 test rooms and an on‑site call centre, it is well‑equipped to support high customer demand while maintaining excellent clinical and service standards.

Our store is just a short walk from Crawley Train Station, making it easily accessible for commuters and local residents. Visitors travelling by bus can take advantage of frequent services that stop at multiple points within close proximity to the store. For those arriving by car, the area is well-connected via nearby routes, with multiple parking options available in the town centre.

The store’s central location within a busy shopping district ensures straightforward access whether travelling on foot, by public transport, or by road.

Our team   

The Crawley Specsavers team is made up of around 30 dedicated, friendly and highly skilled colleagues who work together to deliver an exceptional customer experience every day. The team includes a diverse mix of qualified optometrists, dispensing opticians, optical assistants, audiology professionals and retail specialists, all bringing their own strengths, expertise and personalities to the store. They pride themselves on creating a supportive, collaborative environment where everyone plays an important role in keeping the store running smoothly, from guiding customers through frame choices to supporting clinical services behind the scenes. With a strong focus on teamwork, development and communication, the group is known for its warm atmosphere, problem‑solving mindset and commitment to delivering great service.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Full Time - 40.5 hours, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: 

• Previous experience in a fast-paced customer service environment 
• Experience in optics 
• Basic knowledge/experience of optical terminology

Checked all the boxes? Now’s the perfect time to apply!