Optical Assistant

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.  

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. 

Our store  

At our Spytty Road Newport Specsavers store, we pride ourselves on delivering exceptional eye and hearing care within a fast-paced, customer-focused retail environment. The store is based within the Tesco Extra at Newport Retail Park, surrounded by over 20 other popular outlets including a cinema, restaurants, clothing stores, and cafes, creating a vibrant and convenient working location. The store itself features 9 test rooms, supporting a busy and thriving clinical operation with a strong focus on quality care. Known for its supportive team culture and commitment to professional development, it is an ideal place to build a rewarding career where colleagues work collaboratively to provide an outstanding, personalised customer experience. The location benefits from public transport links, with regular bus services to the retail park and easy access from the M4, and also offers free on-site parking, making commuting straightforward and convenient. With modern facilities, advanced optical technology, and a focus on clinical excellence, the store offers a dynamic and engaging workplace where both customer satisfaction and employee growth are key priorities.    

Our team   

You’ll be joining a team of around 50 colleagues who create an inclusive, welcoming environment with a real family feel. As a busy and bustling retail environment, the store has a great energy, with the team thriving in a fast-paced setting while remaining focused and committed to delivering the highest standards of care, which is at the centre of everything they do. There is a strong sense of collaboration across both clinical and retail teams, ensuring every customer receives a seamless and personalised experience. The store also values colleague wellbeing and engagement, with regular social events helping to build strong relationships and maintain a positive, enjoyable working atmosphere. It’s a place where everyone supports one another, works hard together, and takes pride in what they deliver every day.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Competitive salary depending on experience and optical qualification
• Plus performance-based bonus after the first 6 months
• Full Time - 37 hours over 4 days, to include working weekends
• Free parking!
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Excellent progression and development opportunities, including the option to gain recognised clinical certifications

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: 

• Previous experience in a fast-paced customer service environment 
• Experience in optics or Audiology business 
• Basic knowledge/experience of optical and/or Audiology terminology.  

Checked all the boxes? Now’s the perfect time to apply!