Receptionist/Call Centre Assistant

Receptionist/Call Centre Assistant

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Call Centre Assistant role could be perfect for you.   

As a Call Centre Assistant, you don’t need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.   

What’s on Offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:  

• Salary - up to £12.41 (age dependent)
• 28 days annual leave plus your birthday off 
• Full Time - up to 40 hours per week including weekend working
• Pension contribution 
• Professional fees paid 
• Specsavers Perks – our discounted benefits scheme 
• Annual subscription to the “Headspace” app 
• WeCare – UK confidential employee helpline  

What we’re looking for?  

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:   

• Passion for providing excellent customer service and making customers’ lives easier  

• Great teamwork  

• Experience with record keeping and managing appointments 

• Confidence in using IT systems  

• Good Administration Skills 

• Excellent communication and listening skills  

• Prepared to step out of your comfort zone and try something new  

• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).  

Find out more  

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.   

 This includes:  

• Previous Customer Service / Receptionist experience 

• Call centre experience preferred but not essential 

Checked all the boxes? Now’s the perfect time to apply!