Retail Supervisor

Retail Supervisor

As Retail Supervisor you will assist the store directors/Managers with the retail operations with a particular responsibility for supervising, coaching and motivating staff to achieve excellent technical standards and customer service and to exceed performance targets. You will support by using key performance indicators to increase sales, minimise costs and maximise profits and management team in the effective running of the store. You will support with supervising, coaching and motivating staff to achieve excellent retail standards and customer service. You will support by inspiring the team and using KPI’s to increase sales, minimise costs and maximise profits.

At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of our products and how to put into practice effective people management.

You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team. You do not need experience within optics, if you have strong retail supervisor/managerial skills then dont hesitate to apply. 

What’s on Offer? 

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: 

• Full Time Hours - 38.75 hours per week including weekend  
• Salary starting from £28,500 per annum   
• You could earn up to 6 days off extra a year - performance based
• Career Progression available
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
• Excellent access to public transport

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.  

This includes: 

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Strong supervisor/retail managment experience 
• Basic knowledge/experience of optical and/or Audiology terminology