Trainee Lab Tech / Customer Service Assistant

Trainee Lab Tech / Customer Service Assistant

Are you a caring individual looking to start your career within Customer service with Specsavers? You’ve come to the right place.  

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Customer Service Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. 

Our team 

We have a wonderful team dedicated people in our store ready and waiting for you to meet.  

What’s on Offer? 

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: 

• Salary up to £12.91 (experience dependent)  
• 28 days annual leave plus your birthday off 
• Full time - 40 hours per week including weekend working 
• No late nights 
• Pension contribution 
• Specsavers Perks – our discounted benefits scheme 
• Annual subscription to the “Headspace” app 
• WeCare – UK confidential employee helpline 
• Support with IP, other higher accreditations and Pathway 
• Regular team events and team building evenings 

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:  

• Passion for providing excellent customer service and making customers’ lives easier 
• Great teamwork 
• A good initiative 
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.  

This includes: 

• Previous experience in a fast-paced customer service environment 

Checked all the boxes? Now’s the perfect time to apply!